The term of cookies is to be taken in the broad sense and cover all the tokens that are attached to a user or a program during the consultation of a website, reading of emails, installation or use of software and mobile application.
During the course of any visit to a website, the pages you see, along with a cookie, are downloaded to your device. Thus, cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on the next visit by checking and finding the cookie that was left there on the last visit.
On Eurotunnel Le Shuttle's website, cookies record information about your online preferences and behaviour. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised features cannot then be provided to that user and accordingly they may not be able to take full advantage of all of the website's features.
Information supplied by cookies can help Eurotunnel Le Shuttle to understand the preferences and behaviour of visitors and help to provide you with a better user experience.
Please note that during your visits to Eurotunnel.com you may notice some cookies that are not related to Eurotunnel Le Shuttle. When you visit a page with content embedded from, for example, YouTube, you may be presented with cookies from these websites. Eurotunnel Le Shuttle does not control the dissemination of these cookies. You should check the third party websites for more information about these.
Eurotunnel Le Shuttle uses third party marketing services such as Doubleclick and Criteo. These services are used to present you with digital advertising on third party websites. They use a cookie to follow your activity from the third party website onto the eurotunel.com website. For more information, please see below Third party cookies.
Cookies are kept for a maximum period of thirteen months.
We use Pixels (Web beacon) within our emails to monitor delivery to intended customers. This is to provide information to Eurotunnel Le Shuttle such as the number of emails received against the number sent, emails opened, the duration between being sent and opened, etc. The information received is then used to improve and optimise our next set of emails in order to improve the information and emails sent to customers. Click here for further information on Pixels (Web beacons).
Within your individual e-mail client (outlook, Gmail, etc.), turn off image display, disable the display of links, and decline any read-receipt requests. This will prevent the tracking pixel from being displayed and subsequently sending information back to Eurotunnel Le Shuttle.
Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.
Please be aware that restricting cookies may impact on the functionality of the Eurotunnel Le Shuttle website and booking functions.
Eurotunnel Le Shuttle uses a number of suppliers who also set cookies on the Eurotunnel Le Shuttle website on its behalf.
The following cookies may be set for UK visitors, FR visitors, NL visitors & DE visitors: Google Analytics/ Kampyle/ ClickTale/ Add This/ Doubleclick/ Criteo/ Booking.com
These are independent measurement and research companies. They gather data regarding the visitors to Eurotunnel Le Shuttle site on our behalf using cookies, log file data and code which is embedded on our website. Eurotunnel Le Shuttle uses this type of information to help improve the services it provides to its users.
If you would like more information about the cookies used by these companies and how to opt out, please see their individual privacy policies below:
This is a list of the cookies set by the Eurotunnel Le Shuttle website, and what each is used for:
Last Updated: 16/09/2014