Eurotunnel Le Shuttle's Cookie List

What cookies we use, and what for

In this section you will find information on what cookies may be set when you visit the Eurotunnel Le Shuttle website and how to reject or delete those cookies. If you wish to read Eurotunnel Le Shuttle's Cookies Policy, this can be found within our Privacy & Cookie Policy.

Topics
1) How to control and delete cookies

Eurotunnel Le Shuttle will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by the Eurotunnel Le Shuttle website, or any other website, you can do this through your browser settings. The Help function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

Please be aware that restricting cookies may impact on the functionality of the Eurotunnel Le Shuttle website and booking functions.

2) Third party cookies

2.1 Cookies set by third parties:

Eurotunnel Le Shuttle uses a number of suppliers who also set cookies on the Eurotunnel Le Shuttle website on its behalf.

The following cookies may be set for UK visitors, FR visitors, NL visitors & DE visitors:
Google Analytics/ Kampyle/ ClickTale/ Add This/ Doubleclick/ Criteo/ Booking.com

These are independent measurement and research companies. They gather data regarding the visitors to Eurotunnel Le Shuttle siteon our behalf using cookies, log file data and code which is embedded on our website. Eurotunnel Le Shuttle uses this type of information to help improve the services it provides to its users.

If you would like more information about the cookies used by these companies and how to opt out, please see their individual privacy policies below:

Google Analytics - @eurotunnel.com
Eurotunnel Le Shuttle Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a 1st party cookie in order to evaluate your use of eurotunnel.com and compile reports for us on activity and marketing campaigns.

Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

Google will not associate your IP address with any other data held by Google. By using Eurotunnel.com, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

For more information on the cookie set by Google Analytics, including information on how to opt out please go to: http://www.google.com/intl/en/privacypolicy.html

Kampyle - @kampyle.com
Kampyle is a user survey function. This function allows the customer to take a survey when they decide and also invites them to a survey periodically when browsing Eurotunnel.com.

Please note that Kampyle cookies do not contain any personal or identifiable information, and are 3rd party – meaning that the cookies will be associated only with the website's domain (and not with kampyle.com).

Cookies 1 and 2 are used for Kampyle's Repeat-Visitor and Visitor Loyalty reporting when submitting feedback. These cookies only contain non-identifiable time and visitor counters for the specific domain:
1) session_start_time – the time and date that the push invitation was triggered
2) k_visit – counts the number of user visits

Cookies 3 and 4 relate to the Kampyle push invitation functionality and only contain a time counter, and an invitation flag. These are to ensure the invitation will be presented at the correct time, and to prevent the visitor being re-invited after they opt-in or opt-out:
3) k_push8 – a cookie that retains the 21 day invitation opt-out time limit. This is set if/when a user declines a proactive feedback push invitation.
4) push_time_start – the time and date that the push invitation was triggered

For information on the cookie set by Kampyle, including information on how to opt out please go to: http://www.kampyle.com/privacy-policy

ClickTale - @clicktale.com
ClickTale Web Analytics Service is used to make improvements and adjustments in order to make our sites more user-friendly and customer orientated. ClickTale does not collect personally identifiable information that you do not voluntarily enter in this website. ClickTale does not track your browsing habits across web sites which do not use ClickTale services.

For more information see Privacy Policy for Information Collected by the ClickTale Web Analytics Service. You can choose to disable the Service at http://www.clicktale.net/disable.html

AddThis - @addthis.com
AddThis functionality enables users of the site to easily share pages and information through a number of popular social networks and bookmarking sites. These sites may set a cookie when you are also logged in to their service. Eurotunnel Le Shuttle does not control the dissemination of these cookies and you should check the relevant third party website for more information about these: http://www.addthis.com/privacy

Doubleclick - @doubleclick.net
Doubleclick 'Spotlight Tags' are used to measure the effectiveness of online marketing campaigns for Eurotunnel Le Shuttle. This service gathers information regarding visits made by users which is used to decide on the insertion of adverts to the user. For information on the cookie set by Doubleclick plus information on how to opt out please go to: http://www.doubleclick.com/privacy/dart_adserving.aspx

Criteo - @criteo.com
Eurotunnel Le Shuttle uses the Criteo service to present targeted online advertising campaigns through third party publishers. Criteo only collect anonymous data. In order to identify which Eurotunnel products you might be interested in, Criteo records, via anonymous cookies, which pages you have browsed on their partners' website - normally an online retailer.

Cookies keep the information of which pages you viewed, and in certain cases which products you bought. This data is anonymous and exclusively meant for statistical treatment. There is absolutely no way for Criteo to identify you the visitor. The advertisements do not combine information about you from multiple sources. Criteo do not take any user information from a retailer that they may have stored about you (name, address, etc). Criteo do not share any data with any site that displays their advertising. For information on the cookie set by Criteo information on how to opt out please go to http://www.criteo.com/privacy-policy/

Booking.com - @booking.com/
Used to facilitate hotel bookings and search functionality from booking.com results and presented options. For information on the cookie set by Booking.com plus information on how to opt out please go to: http://www.booking.com/privacy-policy

3) Cookies set by Eurotunnel Le Shuttle

This is a list of the cookies set by the Eurotunnel Le Shuttle website, and what each is used for:

Eurotunnel.com cookie - @tickets.eurotunnel.com
Used to enable the Eurotunnel Le Shuttle booking function to operate; saving temporary session data to enable the booking process to operate correctly with Eurotunnel Le Shuttle's backend processes. Data is only used for booking function purpose and is not kept outside a user's session.

Ektron cookie - @www.eurotunnel.com
Used to enable the Eurotunnel Le Shuttle website to correctly function between languages and content.

4) How to control the cookies set by Eurotunnel Le Shuttle

You may wish to visit www.aboutcookies.org which contains comprehensive information on how to control cookies on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as general and advanced management information about cookies.

Please be aware that restricting cookies and/ or session cookies may impact on the functionality of the Eurotunnel Le Shuttle website and booking functions. On Eurotunnel Le Shuttle's website, cookies record information about your online preferences and behavior. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised features cannot then be provided to that user and accordingly they may not be able to take full advantage of all of the website's features. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.

During the course of any visit to eurotunnel.com, the pages you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on the next visit by checking, and finding, the cookie that was left there on the last visit.

Last Updated: 24/05/2011