Accessing our terminals
Our Folkestone and Calais Passenger Terminal Buildings are on one level, with parking spaces nearby for cars displaying a disabled badge. There is easy access to the shops, the Food Village, toilets and low-level telephone booths.
We recommend you make use of the facilities in the Passenger Terminal Buildings before the trip, as we can't guarantee access to toilet facilities on board.
Changing Places
We have a Changing Places in the Folkestone terminal building, which includes an adjustable bed that lowers to ground level, a hoist and flexible wash basins in a large wash room with full shower facilities.
Changing Places are free to use and don't need to be pre-booked. The facility is clearly signposted, and you can get access to it by asking at the Customer Service desk.
Quiet room
For those travellers who need a calm, relaxed space, a quiet room is available on request, subject to availability. Visit the Customer Service desk in our terminal buildings to find out where an how to access them.