Are you travelling with your pet?

Only £16 per pet*, each way

Your pet stays with you in the comfort of your car

We know you treat your pet as part of your family, thats why they get to travel in your vehicle with you for the short 35 minute journey time to France
Take your pet today* Choose your ticket then add your pet
Only£16per pet*, each way
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Your pet stays in your car
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Dedicated exercise areas
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Only a 35 minute crossing time

More than 1,100,000 happy pets have already travelled with us

68% of the pets entering into the UK choose Eurotunnel Le Shuttle +

We are constantly working with key pet transportation partners to improve how we deliver our 'first class' pet service.
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  • Learn more with DEFRA
  • Choose Eurotunnel Le Shuttle

    Only £16/€24 per pet*, each way
      Travel with us, we give you more!

    • Dedicated pet exercise areas
    • Trained pet staff
    • Complimentary dog waste bags
    • Registered Guide and Assistance Dogs travel free**
    • 365 days a year travel



    Top tips

    top tip

    Six top tips you should consider when taking your pet on holiday from our resident vet, Tony Barnes of Manor Veterinary Clinic.

    1) Ensure your pet's vaccinations are up-to-date before you book your holiday - don't leave it until the last minute.

    2) If you have a long journey ahead of you give your pet a light meal before you go and remember to pack small snacks for them (and the family).

    3) Pets are susceptible to diet changes so take adequate supplies of their normal food.

    4) Plan to make plenty of stops along the way.

    5) Pack additional items like spare collars, leads, beds, as well as toilet bags and of course plenty of water. It's thirsty work going on holiday.

    6) Be aware there are more biting insects abroad than we have in the UK. Ask your vet how you can take preventative steps for your pet.

    How it works

    Travelling with a pet is as easy as 1, 2, 3 when coming back into the UK.

    Important information

    Dogs, Cats
    & Ferrets
    Pet rabbits
    & rodents
    Water mammals,
    birds, reptiles, insects
    Other animals
    Only £16/€24*Free of chargeFree of chargeFree of charge
    • When leaving the UK pets are not required to go through any Pet Control checks. It is only when returning to the UK that they are required to go to the Pet Reception Building at our Calais Terminal.

    Search and book


    Rent a GPS tracking collar

    * applicable per dog, cat, or ferret each way
    ** When accompanying their owner. An official registration certificate will have to be presented at check in, together with the dog's travel documentation
    + DEFRA statistics correct as of 2013

    Terms and conditions

    • 1. Ticket Validity

      1.1 Your booking is only valid for the booked departure time and the vehicle type stated .

      Failure to complete both the outward and return journeys in respect of a return booking will invalidate your booking and in the event that you complete only one journey in respect of a return booking, you will be liable to pay the difference between the price that you paid for your return booking and the single fare applicable at the time that your journey was made. Eurotunnel reserves the right to obtain from you payment in full for all sums so arising. All travel must be completed within 1 calendar year of the date of original purchase.

      1.2 Amendable before day of travel

      You can amend your booking in the same direction of travel prior to the day of booked travel subject to availability. Dependant on your fare type a charge may apply. (Please see table above.) This charge will be the difference between the price you paid for the original booking and the price applicable to the new booking unless the amendment does not change the date and time slot of your original booking. All travel must be completed within 1 calendar year of the date of original purchase.

      1.3 Check-In time

      You must Check-In at least 30 minutes (but not more than 2 hours) before your booked departure time on both the outward and inward legs of your journey. If you check-in more than 2 hours before your booked departure time, you may be offered an earlier departure. A charge may apply.

      1.4 Exchangeable on or after day of travel

      If you arrive at Check-In after this time (see above) your booking is no longer valid. However it may be possible to exchange your booking in the same direction of travel for the next available departure at Check-in subject to the following conditions. A charge may apply.

      Standard Tickets
      • If you arrive within 2 hours of the booked departure time, the booking will be exchanged without charge ;
      • If you arrive more than 2 hours but no more than 24 hours after the booked departure time, the booking will be exchanged if you pay any difference between the price you paid and the price applicable to the departure for which your booking is exchanged ;
      • If you arrive more than 24 hours after the booked departure time, your booking will not be exchanged ;
      • These tickets are not refundable and cannot give rise to any financial compensation claim.;
      • All travel must be completed within 1 calendar year of the date of original purchase.
      Short Stay Saver Tickets
      • If you arrive within 2 hours of the booked departure time, the booking will be exchanged without charge ;
      • If you arrive more than 2 hours but no more than 24 hours after the booked departure time on your outward journey, the booking will be exchanged if you pay any difference between the price you paid and the price applicable to the departure for which your booking is exchanged ;
      • For bookings of up to 4 calendar days' duration : if you arrive more than 24 hours after the booked departure time on your return journey, your booking will not be exchanged ;
      • For bookings of 5 calendar days' duration : if you return after midnight on the day of booked departure time on your return journey, your booking will not be exchanged.
      • These tickets are not refundable and cannot give rise to any financial compensation claim.
      • All travel must be completed within 1 calendar year of the date of original purchase.
      Day/Overnight Tickets
      • If you arrive within 2 hours of the booked departure time, the booking will be exchanged without charge ;
      • If you arrive more than 2 hours but no more than 24 hours after the booked departure time on your outward journey, the booking will be exchanged if you pay any difference between the price you paid and the price applicable to the departure for which your booking is exchanged ;
      • For booked return journeys on the same calendar day : if you return more than 2 hours but no more than 24 hours after the booked departure time on your outward journey, the booking will be exchanged if you pay any difference between the price you paid and the price applicable to the departure for which your booking is exchanged ;
      • For bookings of 2 calendar days' duration : if you return after midnight on the second day of booked departure time, your return booking will not be exchanged .
      • These tickets are not refundable and cannot give rise to any financial compensation claim.
      • All travel must be completed within 1 calendar year of the date of original purchase.
      Flexiplus Tickets
      • Upon arrival you will be placed on the next available departure.
      • Tickets are refundable up to 1 calendar year from the date of original purchase.
      • All travel must be completed within 1 calendar year of the date of original purchase.
      5 Day Flexiplus Tickets
      • Upon arrival you will be placed on the next available departure.
      • If you return after midnight on the 5th calendar day following your outward departure date, your return booking will not be exchanged .
      • Tickets are refundable up to 1 calendar year from the date of original purchase (providing that both legs are unused).
      • All travel must be completed within 1 calendar year of the date of original purchase.
    • 2. Refunds and upgrades

      2.1 Whether you can receive a refund or upgrade your booking depends on your fare type. (Please see table above). Upgrades are subject to availability and you will also have to pay the difference between the price you paid for the original booking and the price applicable to the new booking .

      2.2 When Standard or Short Stay Saver tickets are upgraded to Flexiplus or 5 day Flexiplus, only the supplement paid for the upgrade will be refunded.

    • 3. Payment

      The cardholder must present the card used for payment on arrival at Check-In. "E-cards" are not accepted . If you pay with a debit or credit card at Check-In you will be charged in local currency. The amount will be converted into your currency by the bank or credit card company. If you pay by cheque, we must receive your cheque within 4 days of the date your booking is made, failing which your booking will be cancelled.

    • 4. Passengers

      You are able to take as many passengers you can legally and safely carry.

    • 5. LPG (Liquefied Petroleum Gas)

      Vehicles fitted with LPG containers to power domestic services e.g. cooking, refrigeration, heating and water heaters are accepted as long as the containers are switched off, weigh no more than 47kg and are not more than 80% full. If your vehicle is fitted with such a container, you must declare this when asked. LPG (Liquefied Petroleum Gas) and dual powered vehicles (i.e. vehicles fitted with an LPG tank as an alternative fuel) cannot be accepted for transport by Eurotunnel .

    • 6. Promotional offers and closed-user group bookings

      These have their own specific Terms and Conditions which apply in addition to these Ticket Terms. If there is any conflict between these Ticket Terms and the specific Terms, the specific Terms will prevail.

    • 7. Governing law and jurisdition

      These Ticket Terms and any contract arising out of a booking shall be governed in all respects by English law if a claimant brings his or her action in England and French law if a claimant brings his or her action in France. The parties irrevocably submit to the exclusive jurisdictions of the English and French courts for the purposes hereof. These Ticket Terms are issued in England and France. Where a claim is brought in England the English language version shall be treated as the authentic version and where a claim is brought in France the French language version shall be treated as the authentic version.

    • 8. Wheelchair users

      Wheelchair users must be declared when asked at the time of booking. Travel advice provided should then be followed.

    • 9. Carriage of firearms and ammunition

      These must be declared when directed by signs on the Terminals.

      Please read the Rules for the Carriage of Firearms and Ammunition on Eurotunnel Passenger Shuttles which is available from the Information Desk in the Passenger Terminal Buildings.

    • 10. Carriage of portable reserve fuel containers

      Please read the Rules for the Carriage of Reserve Fuel Containers which is available from the Information Desk in the Passenger Terminal Buildings.

    • 11. Conditions of carriage

      Please read the Conditions of Carriage. (see below)

      These contain certain exclusions of liability and you should read them before travelling. This is available from the Information Desk in the Passenger Terminal Buildings.

    COMM/0065/4

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