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Eurotunnel Le Shuttle provides the fastest and most efficient way for business travellers to take their car to Europe. There's no quicker or more reliable way to get you to those important business meetings.
Preferred call back time*
Call will be actioned between 9:00 - 17:30 Monday to Friday.
* Mandatory fields
1.1 Your booking is only valid for the booked departure time and the vehicle type stated .
Failure to complete both the outward and return journeys in respect of a return booking will invalidate your booking and in the event that you complete only one journey in respect of a return booking, you will be liable to pay the difference between the price that you paid for your return booking and the single fare applicable at the time that your journey was made. Eurotunnel reserves the right to obtain from you payment in full for all sums so arising. All travel must be completed within 1 calendar year of the date of original purchase.
1.2 Amendable before day of travel
You can amend your booking in the same direction of travel prior to the day of booked travel subject to availability. Dependent on your fare type a charge may apply. (Please see table.) This charge will be the difference between the price you paid for the original booking and the price applicable to the new booking unless the amendment does not change the date and time slot of your original booking. All travel must be completed within 1 calendar year of the date of original purchase.
1.3 Check-In time
You must Check-In at least 30 minutes (but not more than 2 hours) before your booked departure time on both the outward and inward legs of your journey. If you check-in more than 2 hours before your booked departure time, you may be offered an earlier departure. A charge may apply.
1.4 Exchangeable on or after day of travel
If you arrive at Check-In after this time (see above) your booking is no longer valid. However it may be possible to exchange your booking in the same direction of travel for the next available departure at Check-in subject to the following conditions. A charge may apply.
"ADR" the European Agreement concerning the International Carriage of Dangerous Goods by Road;
Commercial Goods" any goods or article intended to be used or sold industrially or commercially;
"Commercial Vehicle" or "Vehicles" any vehicle other than Passenger Vehicles including, but not limited to, any vehicle carrying Commercial Goods, Box vans , Commercial vans with an MTPLM (maximum technically permissible laden mass) exceeding 3.5 tonnes, articulated lorries, coaches and other public service vehicles, tractor vehicles and their trailers;
"Competent Authority" anybody with power to make regulations or take action regarding the operation of the Fixed Link;
"Dangerous Goods" any Goods or articles whose carriage is regulated by Eurotunnel's published policy on hazardous goods, and/or by specific regulations enacted by competent authorities and/or by specific provisions included in international treaties duly ratified by the UK and/or France;
"Eurotunnel" the partnership comprising The Channel Tunnel Group Ltd. and France-Manche S.A. and their assignees acting as operators of the Fixed Link pursuant to a concession awarded by the UK and French Governments dated 14th March 1986;
"Fixed Link" the Channel Tunnel link as defined in the Treaty between the UK and France signed on 12th February 1986; "Goods" all personal chattels other than things in action and money; "Luggage" any Goods or articles as are normally required for the personal use of Passengers whether in or on a vehicle or carried or worn by Passengers, and normally contained in hand baggage, suitcases, or the like, but excluding any article intended exclusively for commercial or industrial use;
"Passenger" or "Passengers" any person travelling in or with a Vehicle on a Shuttle;
"Passenger Vehicle" or "Vehicles" any motor vehicle, motor cycle, bicycle, private van (not used for the carriage of Commercial Goods) or camper van, including any caravan or trailer attached thereto other than Commercial Vehicles;
"SDR" Special Drawing Rights as defined from time-to-time by the International Monetary Fund;
"Shuttle" or "Shuttles" the Eurotunnel rolling stock consisting of locomotives and carriages within which Vehicles and Passengers are carried through the Fixed Link between Eurotunnel's terminals;
"Shuttle Operations" the carriage of Vehicles and Passengers on the Shuttles; "Ticket" the ticket voucher or other form of authority to travel issued by Eurotunnel
4.1 Passengers must comply with customs regulations and bye-laws in force from time to time, and with all other regulations of any Competent Authorities regarding Passengers, Vehicles, Luggage or other property, Commercial Goods and animals.
4.2 Passengers shall comply with such checks, inspections and searches of Vehicles, Persons and Luggage and answer such questions and provide to Eurotunnel such information as Eurotunnel considers in its sole discretion to be necessary or desirable for the safe and/or secure and/or efficient and regular operation of its Shuttles.
4.3 Passengers failing to comply with Article 4.1 do so entirely at their own risk and Eurotunnel shall not be liable to Passengers for the consequences of their failure to comply with such regulations.
4.4 Eurotunnel shall not be responsible for any delay caused to Passengers arising from compliance with Articles 4.1 and 4.2, or for any loss or damage arising from or consequential upon such delay.
4.5 If a Passenger fails to comply with Articles 4.1 and 4.2 he/she may be refused travel. In that event the fare paid will be refunded but otherwise Eurotunnel shall have no liability to the Passenger.
5.1 Passengers must ensure at the time of purchase that Tickets are in conformity with their request. No refund shall be available after a Passenger has passed through Eurotunnel's Check-In area in respect of any error in calculation of the fare paid by a Passenger.
5.2 Tickets issued by Eurotunnel are not consignment notes.
7.1 Dangerous Goods will only be accepted for carriage in accordance with the provisions of Article 8.
7.2 Subject to these provisions, Passengers shall not carry hazardous Goods such as loaded firearms or explosives, toxic, radioactive or infectious Goods, or flammable Goods or any other Goods or items which by their nature or by their method of carriage is in Eurotunnel's sole opinion liable to endanger the safety of Shuttle Operations.
7.3 Save as set out in Annex A no livestock, animals or domestic pets will be accepted for carriage.
7.4 In the event of loss or damage resulting from a Passenger's failure to comply with Article 7.2 or 7.3 or Annex A, the Passenger agrees to indemnify Eurotunnel against any loss or damage incurred by Eurotunnel or which it may incur to any third party. Eurotunnel will not be liable to such a Passenger or to any third party for property damage and will not be liable for failing to detect a Passenger's failure to comply with Article 7.2 or 7.3 or Annex A or to prevent such loss or damage save to the extent of Eurotunnel's wilful neglect or misconduct.
8.1 Eurotunnel will accept the carriage of Dangerous Goods, subject to compliance with the following conditions:
8.1.1 The transport of all goods classified as dangerous under ADR (including those being carried under the limited load exemptions) must be declared to Eurotunnel prior to carriage specifying the UN number, ADR references (class, packing group and classification code if required) of all the Dangerous Goods being carried, the official ADR name of substances carried (including volume and weight), and details of packaging.
Dangerous Goods being carried under the ADR limited quantity, excepted quantity or any other special provisions (e.g. Chapter 3.4, 3.5 etc.), which do not need documentation, do not need to be declared (if however these goods are declared, a full ADR declaration must then be provided).
8.1.2 The transport of Dangerous Goods conforms with all statutory rules and other regulations in force (including Eurotunnel's published policy) relating to the transport of such goods.
8.2 Passengers carrying Dangerous Goods on to Shuttles in circumstances contrary to the above, agree to indemnify Eurotunnel against any loss (direct, indirect or consequential) or damage incurred by Eurotunnel itself or by any third party.
10.1 Eurotunnel shall not be liable for any loss or damage whatsoever arising:
10.1.1 From delay in or cancellation of Shuttle Operations (including deterioration of perishable Goods);
10.1.2 From its agents, employees or subcontractors acting outside the scope of their duties on behalf of Eurotunnel;
10.1.3 From circumstances beyond its control, or which are not within its power and ability to remedy;
10.1.4 From any Competent Authority suspending or taking steps to suspend Shuttle Operations whether in whole or in part;
10.1.5 From the inherent nature of the Goods, such as fragility or deterioration;
10.1.6 From the carriage of money or valuables which commence carriage under escort the purpose of which is to avoid such risks;
10.2 Eurotunnel shall not be liable for any consequential loss, such as loss of use, loss of profit, or other indirect loss of any type whatsoever, or where the loss or damage is not reported in accordance with these Conditions.
11.1 Eurotunnel accepts liability for death of or personal injury to Passengers arising out of an accident providing that it occurs (a) during carriage, and (b) out of or in connection with Shuttle Operations, save that Eurotunnel shall not be liable to the extent that it proves that such accident was caused by (i) the negligence of the Passenger and/or (ii) the act of a third party and/or (iii) an event beyond Eurotunnel's control.
11.2 Eurotunnel accepts liability for loss of or damage to Passenger Vehicles, Commercial Vehicles, Luggage, Goods and Commercial Goods arising during carriage, and in connection with Shuttle Operations, save that there shall be no presumption of liability upon Eurotunnel to the extent that the loss or damage is caused by events or circumstances unrelated to Shuttle Operations, or by the fault or negligence of the Passenger. In any event, Eurotunnel's liability shall be limited as follows:
11.3 Eurotunnel's liability for loss or damage in respect of Passenger Vehicles shall in no event exceed 8,000 SDR per vehicle. A Passenger Vehicle towing a trailer, whether loaded or unloaded, shall be considered as a single Passenger Vehicle.
11.4 Eurotunnel's liability for loss or damage in respect of Luggage shall in no event exceed 1,000 SDR.
11.5 Subject to 11.6, Eurotunnel's liability for loss or damage in respect of Commercial Goods shall in no event exceed 8.33 SDR per kilogram gross weight lost or damaged (including packaging). Notwithstanding this, in no case shall Eurotunnel's liability exceed the depreciation in value of that part of the Commercial Goods damaged.
11.6 Eurotunnel's liability for total or partial loss or damage in respect of Commercial Goods and/or Commercial Vehicles shall, in no event exceed 70,000 SDR per Vehicle. A Commercial Vehicle towing a trailer whether loaded or unloaded, shall be considered as a single Commercial Vehicle.
12.1 Any damage to or loss of Goods or Vehicles or claims for delay or cancellation of any service must be reported to Eurotunnel as soon as it occurs. In respect of damage to property which is not immediately apparent, this must be reported no later than 7 days following the date of the relevant carriage. In such event, the onus of proving that such damage occurred during carriage by Shuttle shall be on the Passenger.
12.2 Any claim in respect of any loss or damage arising out of Shuttle Operations shall be addressed in writing to Eurotunnel, and sent together with any supporting documentation.
12.3 Any such claim must be notified to Eurotunnel within one year from the date of the relevant carriage. Failure to do so shall lead to the Passenger being timebarred from bringing any claim.
13.1 Eurotunnel shall operate a permanent public information point and a remote information service for Passengers. A register is available for Passengers' complaints and suggestions.
13.2 Passengers by reserving Tickets consent to Eurotunnel creating maintaining and updating in electronic form, data which is personal to the Passenger. Such data may include name, address, telephone number other personal details and crossings made. Data will be updated and maintained for the purposes of the legitimate administration of Eurotunnel's business and the provision of information to the passengers. In accordance with the provisions of the Data Protection Act 1998 and Loi Informatique et Liberté of 6 January 1978 Passengers have a right of access and a right to correct all information held about them by contacting Eurotunnel. Information is used for internal marketing purposes and may be disclosed to third party organisations for these purposes. If Passengers do not wish the data to be used for this purpose they should contact Eurotunnel.
15.1 Eurotunnel and Passengers hereby irrevocably submit to the exclusive jurisdictions of the English and French courts for the purposes hereof.
15.2 These Conditions are issued in both English and French. Where a claim is brought in England, the English language version shall be treated as the authentic version, and where a claim is brought in France, the French language version shall be treated as the authentic version.
15.3 In respect of claims for loss or damage brought in France by persons travelling on the shuttle for business purposes, it is expressly agreed that the Tribunal de Commerce de Paris shall have exclusive jurisdiction.
16.1 No failure by Eurotunnel to enforce any provision of these Conditions shall be construed as a waiver of such provision or affect the right of Eurotunnel to enforce any other provision thereof.
16.2 Any action or claim against Eurotunnel whatsoever is subject exclusively to the conditions and limitations defined herein. No waiver by Eurotunnel of its rights hereunder may be relied upon or construed as a precedent.
16.3 Eurotunnel reserves the right to amend these Conditions at any time.
1.1 This annex applies to the transport of Animals on Shuttles.
1.2 Nothing in this annex alters or supersedes the Eurotunnel Conditions of Carriage except that the exclusion of domestic pets in section 7.3 is suspended for the duration of the Scheme in so far as it relates to Animals.
1.3 This annex applies for the duration of the Scheme but Eurotunnel may suspend or cancel its participation in the Scheme at any time.
2.1 "The Scheme" means the Scheme defined in "Pet Travel Scheme (Pilot Arrangement)(England) Order".
2.2 "Animal" means domestic pet cat or pet dog.
2.2 "Owner" means the owner or handler of the Animal and the person who has charge of the Animal whilst in the Fixed Link.
3.1 The Owner must:
3.1.1 Pay such charges as Eurotunnel fixes for the transport of Animals;
3.1.2 Comply with all requirements of the Scheme failing which travel will be refused;
3.1.3 Notify Eurotunnel at the time of booking that an Animal will be carried.
These Terms and Conditions apply to bookings for coach travel with Eurotunnel where travel occurs from 1 January 2015 and will continue to apply until they are amended by Eurotunnel. Booking and travel with Eurotunnel after the above date shall be deemed to constitute acceptance of these terms and conditions.
The following words and phrases shall have the following meanings:
3.1 The Customer shall:-
3.1.1 comply with the terms of this Agreement without limitation. In the event of failure to comply with the terms of this Agreement, the Customer shall, in addition to any other Eurotunnel rights or remedies available to Eurotunnel, no longer be entitled to the Contract Fare and shall pay for Bookings at the Published Fare;
3.1.2 not disclose details of the Contract Fare to any third party without the prior written consent of Eurotunnel;
3.1.3 not permit the use of the Contract Fare by any other person save where the provisions of clause 3.2 apply; and
3.1.4 be fully liable for the actions of all its servants, agents and any other Coach operator who travels on the Customer's account. Eurotunnel reserves the right to claim financial compensation from the Customer for any loss caused by the Customer or any other Coach operator travelling on the Customer's account.
3.2 In respect of Customers which are PTAs, they shall:-
3.2.1 advertise the cost of a Package as a single, all-inclusive price thereby not identifying the
element of the Package which comprises the Contract Fare;
3.2.2 notify their customers of all Booking details and any provisions of this Agreement relating to them, and provide them with a copy of Eurotunnel's Conditions of Carriage and Ticket Terms;
3.2.3 indemnify Eurotunnel against any costs, loss, liability or expenses arising (whether directly or indirectly) from any failure to make the notification referred to in clause 3.2.3; and
3.2.4 not hold themselves out as representing Eurotunnel in any capacity other than as PTA unless otherwise agreed by Eurotunnel in writing.
3.3 The Booking Reference Number shall be quoted by the coach driver at Check-In. If the driver fails to quote the correct Booking Reference Number, the coach driver shall be required to make a new Booking at the then applicable Published Fare.
3.4 Coaches shall arrive at Check-In not less than 45 minutes (but not more than 2 hours) before their Booked Departure. Coaches must arrive in the boarding area at least 25 minutes before the allocated departure time.
3.5 The Customer shall notify the Coach Sales Centre at the time of making a Booking if there are any Passengers likely to travel who would face difficulty in exiting unassisted from the Coach or from the Channel Tunnel in the event of an emergency or for any other reason. Failure to disclose such information at the time of making the Booking may result in a delay or denied boarding. Eurotunnel shall have no liability to the Customer in respect of any delay or denied boarding arising from such failure to disclose the required information.
3.6 The Customer shall notify the Coach Sales Centre when making a Booking if a Coach will be carrying football supporters. The Customer shall supply a full passenger list no less than 48 hours prior to Booked Departure. Details of the match, including the date and venue are also required. Failure to disclose such information may result in the Booking becoming invalid.
4.1 A Booking is only valid for the Coach stated within the Booking details and for the Booked Departure.
4.2 Eurotunnel shall be entitled to treat any coach driver quoting a Booking Reference Number relating to any Booking made by the Customer under this Agreement as acting as an authorised agent of that Customer. The Customer agrees to be bound by any act or decisions made by the coach driver in relation to that Booking or in relation to any new Booking made by the coach driver.
4.3 Coaches which arrive early may (subject to availability) be able to travel on an earlier departure. As Published Fares and Contract Fares may differ according to the date and time of travel, an additional sum may be payable by the Customer, which will be the difference between the price originally paid and the price applicable to any new departure.
4.4 Coaches which arrive late (i.e. less than 45 minutes before the Booked Departure) will no longer be able to travel on the Booked Departure as the Booking will no longer be valid. In these circumstances, if the coach driver wishes to travel, a new Booking will have to be made at the relevant fare.
4.5 Eurotunnel reserves the right to inspect and search any Coach and examine, remove or repack or otherwise handle the contents of any part thereof if directed or requested to do so by HM Revenue & Customs or any other civil or military authority or if Eurotunnel, in its reasonable opinion and its sole discretion, considers it desirable to do so. Eurotunnel shall not be liable for any costs, loss, damage or non-delivery or delay arising out or otherwise in connection with such action, unless caused by the fault or negligence of Eurotunnel.
4.6 Eurotunnel reserves the right to request details of Passengers and upon receipt of that information may, at its entire discretion, refuse carriage on the Shuttle of such Passengers or any coach carrying such Passengers.
4.7 Customers shall inform Eurotunnel at the time of making their Booking of the likely presence of domestic pets on board the Coach. The carriage of pets is covered by the relevant clause(s) in the Conditions of Carriage. Declaring the presence of pets is mandatory and the responsibility for doing so rests with the Customer. Dogs, cats, and ferrets are required to be subject to controls prior to embarking for the United Kingdom. These controls are carried out by Eurotunnel and the supplement payable in respect of each animal shall be paid by the Customer at the time of making their Booking. There is no supplement payable in respect of guide dogs for blind persons or for assistance dogs accompanying their owner, subject to the production of documentation attesting to the dogs' status. The controls take place prior to check-in and Customers should allow sufficient extra time. Eurotunnel recommends that Customers contact DEFRA (www.defra.gov.uk) for all relevant information.
4.8 Eurotunnel shall not be liable in the event of delays to crossings arising from Customers' failure to comply with clause 4.7 above, nor shall it be liable for any other consequence of Customers' failures to comply with the Pets Scheme (as set out in the Conditions of Carriage).
4.9 Failure to comply with the requirements of clause 4.7 may result in the refusal of carriage to the Customer and the Passengers, in which case the Contract Fare shall not be refunded.
4.10 Eurotunnel reserves the right to refuse carriage on the Shuttle and/or terminate the account of the Credit Account Holder upon which travel is made if:
4.10.1 a Coach uses the lanes reserved for FlexiPlus passengers unless directed to do so by an authorised member of Eurotunnel staff; or
4.10.2 a Coach driver sets down Passengers anywhere on Eurotunnel premises, in particular at the service station on the UK terminal, without the authorisation of Eurotunnel.
4.11 Vehicles fitted with LPG containers to power domestic services e.g. cooking, refrigeration, heating and water heaters are accepted as long as the containers are switched off, weigh no more than 47kg and are not more than 80% full. If the Customer's vehicle is fitted with such a container, the Customer must declare this at Check-In. LPG (Liquefied Petroleum Gas) and dual powered vehicles (i.e. vehicles fitted with an LPG tank as an alternative fuel) cannot be accepted for transport by Eurotunnel
4.12.1 Black tariff dates are booked as single legs only.
4.13 Specific to Standard Singles
4.13.1 Can be booked on the day of departure.
4.13.2 Valid for single leg journeys.
4.13.3 Valid in either direction.
4.13.4 A return fare is the sum of the outbound and inbound single fares.
4.14 Specific to a 1 & 2 Day return or 3 – 5 Day return fares
4.14.1 Must be booked at least 1 day in advance.
4.14.2 Valid outbound from Folkestone to Calais only.
4.14.3 Fares are calculated using the outbound departure date.
4.14.4 Return journeys exclude Black tariff dates
4.14.5 The return journey to commence before midnight on the last calendar day of the specific ticket type.
5.1 Payment shall be made using a previously approved credit card or cleared cheque or by bank transfer at least 37 days before the Booked Departure.
5.2 For Bookings made less than 37 days before the Booked Departure payment shall be made at the time of Booking.
5.3 Bookings will not be confirmed until Customers comply with relevant payment terms.
5.4 If payment is not received in accordance with clause 5.1, the Booking will automatically be cancelled.
6.1 Payment shall be made by bank transfer to an account specified by Eurotunnel or by such other method of payment as may be agreed with Eurotunnel. Invoices shall be paid no later than the thirtieth day of the month following the month during which the invoice was issued.
6.2 Eurotunnel may at its sole discretion, terminate a credit account by giving notice in writing. In such circumstances, all Bookings made by the Credit Account Holder will be cancelled, except where they have been paid for in full.
7.1 Eurotunnel will invoice a Credit Account Holder not more than 28 days before the Booked Departure or, in the case of Bookings made within 28 days of the Booked Departure, immediately.
7.2 The Credit Account Holder shall notify Eurotunnel in writing of any dispute in relation to any invoice within 14 days of the date of the invoice.
7.3 Interest on any unpaid amounts due from any Customer shall accrue on a daily basis at the rate of 4% above the base-lending rate of NatWest Bank plc from time to time.
8.1 Except where the Fare Terms state otherwise the Customer may cancel or amend its Booking without charge in the following circumstances:
- 8.1.1 any booking other than a 1 & 2 Day Return booking not less than 21 days before the Booked Departure;
- 8.1.2 any 1 & 2 Day Return booking not less than 7 days before the Booked Departure.
- 8.1.3 Black tariff date bookings are Non Refundable.
8.2 Unless cancelled or amended in accordance with this clause Bookings may not be cancelled or amended and a Customer shall remain liable for the Contract Fare even if the Customer does not travel.
8.3 Cancellation or amendment of any promotional fare bookings may be made in accordance with the fare terms applicable. Where a Customer cancels or amends a promotional fare booking contrary to any applicable fare terms, the Customer shall remain liable for the price of that promotional fare booking.
11.1 In addition to any other indemnities contained in this Agreement the Customer shall indemnify Eurotunnel against any costs, loss, liability or expenses (including such costs, loss, liability or expenses arising out of or in connection with claims made by third parties) arising (whether directly or indirectly) out of or otherwise in connection with:
11.1.1 a breach by the Customer of any terms of this Agreement;
11.1.2 any act or omission committed by the Customer outside the scope of its authority;
11.1.3 the theft, loss or fraudulent use of Booking Reference Numbers where such theft, loss or fraudulent use results from the Customer's lack of prudent care of the same. The Customer shall notify Eurotunnel immediately upon becoming aware of any such theft, loss or fraudulent use;
11.1.4 any breach by the Customer or its Passengers of the Eurotunnel Conditions of Carriage (provided that where the liability arises out of a breach by a Passenger the Customer's liability shall not exceed £1 million per any one occurrence);
11.1.5 any breakdown of a Coach whilst loaded on a Shuttle or occurring during loading or unloading;
11.1.6 any defects in, or inadequacy or overloading of a Coach;
11.1.7 any death or injury to any third party, including any Passenger, caused by the negligence of the Customer, its servants, its agents or any independent contractor;
11.1.8 the refusal of entry to the Channel Tunnel of any Passenger or whose entry is unlawful for any reason whatsoever.
11.2 Eurotunnel shall not be liable for any costs, loss, liability or expenses incurred by any Customer arising out of or otherwise in connection with:
11.2.1 any delay in the boarding of any Coach on a Shuttle, its exit from the Shuttle or in the Shuttle's passage through the Channel Tunnel; or
11.2.2 any interruption (for whatever reason) in the commercial operation of the Shuttle service for the transport of Coaches or, such service having commenced any interruption thereof for whatever reason.
12.1 Eurotunnel may terminate this Agreement immediately by written notice if the Customer:
12.1.1 fails to make payment of any amount falling due to be paid within 7 days of the due date for payment;
12.1.2 commits a material breach of any material obligation (other than a payment obligation) under this Agreement which it fails to remedy within 7 days of the receipt of the notice of such breach;
12.1.3 goes into liquidation, has a receiver or administrative receiver or similar official appointed over all or any of its assets or is subject to any proceedings in any relevant jurisdiction having a similar effect;
12.1.4 is declared insolvent or being an individual is declared bankrupt;
12.1.5 ceases or threatens to cease to carry on the whole or any material part of its business;
12.1.6 exceeds any credit limit as notified from time to time by Eurotunnel;
12.1.7 fails to utilise any credit account for a period of 3 months;
12.1.8 makes or attempts to make a reservation on behalf of a person not a party to this Agreement.
12.2 Either party may terminate this Agreement upon 30 days' written notice.
12.3 Upon termination of this Agreement the Customer shall immediately:
12.3.1 return to Eurotunnel all papers and materials supplied to the Customer by Eurotunnel;
12.3.2 remit to Eurotunnel all outstanding sums due to Eurotunnel.
12.4 Termination shall not affect Bookings which have been made and paid for prior to the date of termination.
12.5 Termination by Eurotunnel of this Agreement shall not release the Customer from any liability in respect of any rights accrued at the date of termination or in respect of any antecedent breaches of this Agreement.