• Eurotunnel Le Shuttle Shopping Centre Event terms and conditions

  • Winners of the shopping center events

    Congratulations to our 24 winners that walked away with a Eurotunnel Le Shuttle ticket and entrance into Nausicaá™ Sea Centre.

    • Saj Farooq - Essex
    • Andrea Niculiu - Brussels
    • Nuno Luz - Greater London
    • Julia Rouhan - Kent
    • Sheehan Jeavons - Kent
    • Alex Prebble - Surrey
    • Hayley Bean - Kent
    • Lloyd Owen - Essex
    • Chloe White - Essex
    • Pete Palmer - Kent
    • Payal Bhudia - Greater London
    • Kathleen Parker - Essex
    • Lucy Cole - Essex
    • Rachel Southgate - Essex
    • William Mitchell - Essex
    • Tosin Oshiga - Essex
    • Jennie Chew - Essex
    • Andrew Creighton - Essex
    • Nichola Emery - Essex
    • Karl Brockis - Essex
    • Nick Fudge - Essex
    • Harry Payne - Kent
    • Nigel Freshwater - Hertfordshire
    • Sylvia Warren - Essex

  • These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry and claim instructions are deemed to form part of the terms and conditions and by participating, all entrants will be deemed to have accepted and be bound by the terms and conditions. Please retain a copy for your information. 

    Promoter: The Channel Tunnel Group Limited, UK Terminal, Ashford Road, Folkestone, Kent, CT18 8XX

    Administrator: Ambient WW Ltd, Arch 65, Cambridge Grove, London W6 0LD



    1.  This promotion is open to UK residents aged 18 or over, excluding employees and their immediate families of the Promoter, its subsidiaries, other group companies, its agents, or anyone else professionally connected with this promotion. 


     Promotional Period and location:  

    The promotion is open to visitors to the Eurotunnel Le Shuttle experience in Bluewater and Lakeside shopping centres on the weekends of 27-28 May 2017 and 3-4 June 2017. Promotion open 09:00 to 21:00 on Saturday 27 May, 11:00-17:00 on Sunday 28 May, 09:00 to 21:00 on Saturday 3 June, 11:00-17:00 on Sunday 4 June.  

    How to enter:  


    1. To enter visit the Eurotunnel magic tunnels experiential activity and obtain a ticket with a barcode from a representative. You will be able to scan the ticket and embark on a digital 'journey' with Eurotunnel Le Shuttle through the tunnel to a mystery destination. Entrants will then be informed whether they have won a prize.   
    2. Only one entry per person. Anyone trying to circumvent this rule by using alternative details will be disqualified from this promotion. Entries (bulk or otherwise) made from trade, consumer groups or third parties will not be accepted.  




    1. There are 24 x Eurotunnel Le Shuttle Short Stay Saver tickets,  24 x Nausicaá™ Sea Centre family tickets, 10 x bottles of fragrance, 150 x branded shopping bags, 30 x branded pens, 120 x branded travel cups and 66 children’s goodie bags, available to be won. 
    2. The Nausicaá French National Sea Centre tickets are valid for four people, 2 adults and 2 children aged under 12.    
    3. The Eurotunnel Le Shuttle tickets and the Nausicaá French National Sea Centre tickets are valid until the end of 2017. During July and August valid on Monday to Thursday only.    
    4. The following travel dates are excluded: Bank Holiday weekends, October half term and Christmas holiday. 
    5.  Eurotunnel Le Shuttle travel is subject to availability and must be booked in advance of travel. The return journey must be travelled by midnight on the 5th calendar day. 
    6.  A vehicle is required to travel with Eurotunnel Le Shuttle. Any costs incurred in addition to the prize listed are at the winner’s own expense. All cost for insurance, fuel, and any toll charges or any other charges relating to the trip are not included in the prize and must be arranged by the winner.   
    7. The winner and his/her passengers are responsible for their own passport, visa requirements, travel insurance, motor breakdown cover, and any other travel requirements. The Eurotunnel Le Shuttle Short Stay Saver ticket is personal to the winner and cannot be assigned, transferred, transmitted, sold or otherwise disposed of. No pet travel allowed.    
    8. The request to book the Eurotunnel Le Shuttle crossing must be made at least 14 days before departure by email at Sales.Support@eurotunnel.com  
    9. Booking is subject to availability. Bookings are subject to Eurotunnel Le Shuttle’s usual Ticket Terms, available on request or at eurotunnel.com.  
    10. No cash or other alternative prize will be provided in whole or in part, except that in the event of circumstances outside of its control the promoter reserves the right to substitute a similar prize of equal or greater value. 


    Winner section/notification:


    1. Winners will be randomly generated using winning barcodes on tickets and notified at the end of the digital journey. Not all prizes may be won. Prizes will be awarded directly after at the stand, in the form of vouchers where applicable.  




    1. The Promoter reserves the right to verify all entries including but not limited to asking for address and identity details (which they must provide within 14 days) and to refuse to award a prize or withdraw prize entitlement and/or refuse further participation in the promotion and disqualify the participant where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotion’s entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means.  
    2. The winner agrees to take part in publicity in connection with this promotion.  
    3. The major prize winners’ full names and counties will be posted online at www.eurotunnel.com/uk/shopping-centres within three months of the Closing Date. 
    4. If for any reason any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion modify or suspend the promotion or invalidate any affected entries/claims. If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.   
    5. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using the prize/gift, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.   
    6. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these terms and conditions and the remaining clauses shall survive and remain in full force and effect.   
    7. Any question concerning the legal interpretation of the rules will be based on English law and the Courts of England and Wales will have exclusive jurisdiction. 


    Data protection:  


    1. The Promoter will only use the personal details supplied for the administration of the promotion and for no other purpose, unless we have your consent. Your personal details will at all times be kept confidential and in accordance with the Data Protection Act 1998. Visit https://www.eurotunnel.com/uk/privacy/ for the Promoter’s Privacy Policy. You can request access to your personal data, or have any inaccuracies rectified, by sending an email to legal@eurotunnel.com. By participating in the Promotion, you agree to the use of your personal data as described here.