Advance Passenger Information (API)

How did you make your booking?

Standalone (one-off "guest" booking)

You'll need your booking reference number and password which can be found on your booking confirmation email (help).

Using a My Eurotunnel account

Log-in to your My Eurotunnel account and add your API, using your account created with your email address and choosen password.


Need help populating your API?

Follow our step-by-step guides on filling out your API to ensure you are ready to travel.

  • The UK government and UK Border Force only require passenger information of those people leaving the United Kingdom. If you are travelling from Calais to Folkestone, you will not have to provide API on this leg of your journey.

  • Your Advance Passenger Information will only be passed to UK Border Force as it is only collected for the purpose of Exit Checks from the United Kingdom.

  • Yes, the passenger details for each person travelling on every booking must be supplied.

    We have recently revised our system so that all travellers have the option to store API for future use when you add a set of passenger details.

    See our how-to guides for more information

    Please note we only require your API information for the Folkestone to Calais part of your journey. We do not require API information for the Calais to Folkestone part of a return trip, or trips that are Calais to Folkestone only.

  • You can change API easily by visiting http://www.eurotunnel.com/apis. Simply log in with the booking reference and password detailed in your booking confirmation.

    See our how-to guides for more information

    Please note we only require your API information for the Folkestone to Calais part of your journey. We do not require API information for the Calais to Folkestone part of a return trip, or trips that are Calais to Folkestone only.

  • Once collected, your information is stored on our secure systems and sent in an encrypted format to UK Border Force when you travel.

    Your data will only be kept on our systems if you give your explicit consent by opting to store your API details for future use.

    Eurotunnel processes the booking details and travel information of its clients and passengers leaving the UK in compliance with the French law Informatique et Libertés 6 January 1978, and the English Law Data Protection Act 1998.

    Personal data is processed by Eurotunnel for the purposes set out above.

    You have the right to access, amend, oppose and request deletion of this data by writing to the following address: Eurotunnel - Legal Department, UK Terminal, Ashford Road, Folkestone, Kent, United Kingdom, CT18 8XX.

    Read more about Eurotunnel's Data Protection Policy

  • If you do not have access to the internet, you can call our Contact Centre on 0330 1233207 where one of our API team will add your passenger information to your booking. Please have your booking reference and passenger details, including passport / ID card information, available. You must obtain consent from all passengers travelling with you before you submit API on their behalf.

    Contact Centre opening times: Mon - Fri 8am - 7pm, Sat 8am - 5.30pm & Sun 9am - 5.30pm

    Please note we only require your API information for the Folkestone to Calais part of your journey. We do not require API information for the Calais to Folkestone part of a return trip, or trips that are Calais to Folkestone only.

  • Once you've made a booking, you can visit eurotunnel.com/apis and log in using the booking reference and password detailed in your booking confirmation email.

    Add API now

    Please note we only require your API information for the Folkestone to Calais part of your journey. We do not require API information for the Calais to Folkestone part of a return trip, or trips that are Calais to Folkestone only.

  • The following details will be required from you and each of the passengers travelling in your vehicle, every time you travel:

    • Name 
    • Surname 
    • Gender 
    • Date of birth 
    • Nationality 
    • Document type 
    • Document number 
    • Issuing state 
    • Expiry date
  • Since the 1st April 2015, all UK ports and airports are required by the UK government to carry out Exit Checks to collect the passport or identity card details from every person leaving the country, at their point of departure, and pass this information to UK Border Force.

    To speed up your journey through our Folkestone terminal, you must supply your passenger information to us before you travel, using our Advance Passenger Information (API) system. If you do not supply your passenger information in advance of travelling, you may be stopped at check-in and asked to add your API to your booking before continuing on your journey.

    Please note we only require your API information for the Folkestone to Calais part of your journey. We do not require API information for the Calais to Folkestone part of a return trip, or trips that are Calais to Folkestone only.

API just got easier!

You can now opt to store your Advance Passenger Information in your My Eurotunnel account, so that you can easily use it again on future bookings without having to re-enter it every time.