Travelling with Eurotunnel Le Shuttle after Brexit

Below are the most frequently asked questions that our Contact Centre have received regarding your travel plans around Brexit.

Should I wait until further details on Brexit are announced before I book my travel ticket?

Our pricing is based on supply and demand, so we always recommend that you book early to benefit from the best fares. Should you need to make changes to your travel plans you can amend your booking - without being charged an admin fee - up to 24 hours before you travel with us (subject to availability*).

Over the past 2 years the Eurotunnel team have been working to ensure our service is prepared for Brexit. We would advise that you read the Government recommendations below to ensure you have all the necessary documentation.

Should I be worried about taking my pet(s) to mainland Europe after Brexit?

You can add a pet to your booking any time before you travel. You can also be safe in the knowledge that should you decide not to take your pet with you, we will refund the full pet supplement.

What happens if I’m delayed on the motorway due to Brexit?

Eurotunnel cannot control traffic flow outside of its terminals, however, we will continue to work with local authorities to ensure our customers are kept up to date. In the unfortunate event of a build-up of traffic on the motorway which results in customers arriving late, we will as always endeavour to accommodate them on the next available shuttle*.

Our service operates 7 days a week, 24hrs a day.

*a payment of difference in fare may apply.