• Contact us

  • Visit the Help Centre

    Get instant help by visiting our Help Centre for searchable FAQs and information on all aspects of travelling with Eurotunnel Le Shuttle.

    Visit our Help Centre
  • Contact us

    If you have an enquiry that isn't already covered by our Frequently Asked Questions, please complete and submit the contact form below. If you are contacting us with a query before you have travelled with our service, a member of our Sales Support team will endeavor to reply within 2 working days (excluding Bank Holidays). If you are contacting us with comments following your travel, our Customer Relations team aim to reply within twenty-one working days, excluding bank holidays.