• Cookies

  • how we use cookies

  • Our use of cookies
    1. What is a "cookie"?

    The term of cookies is to be taken in the broad sense and cover all the tokens that are attached to a user or a program during the consultation of a website, reading of emails, installation or use of software and mobile application.

    During the course of any visit to a website, the pages you see, along with a cookie, are downloaded to your device. Thus, cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on the next visit by checking and finding the cookie that was left there on the last visit.

    2. How does Eurotunnel Le Shuttle use cookies?

    On Eurotunnel Le Shuttle's website, cookies record information about your online preferences and behaviour. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised features cannot then be provided to that user and accordingly they may not be able to take full advantage of all of the website's features.

    Information supplied by cookies can help Eurotunnel Le Shuttle to understand the preferences and behaviour of visitors and help to provide you with a better user experience.

    Please note that during your visits to Eurotunnel.com you may notice some cookies that are not related to Eurotunnel Le Shuttle. When you visit a page with content embedded from, for example, YouTube, you may be presented with cookies from these websites. Eurotunnel Le Shuttle does not control the dissemination of these cookies. You should check the third party websites for more information about these.

    Eurotunnel Le Shuttle uses third party marketing services such as Doubleclick and Criteo. These services are used to present you with digital advertising on third party websites. They use a cookie to follow your activity from the third party website onto the eurotunel.com website. For more information, please see below.

    3. How to manage Eurotunnel Le Shuttle's cookies?
    A list of the main cookies that Eurotunnel.com set (and what each is used for) together with ways to minimise the number of cookies you receive can be found here:
    4. Contacts
    For any other information, please contact us by using the following link.