All emails are responded to individually by a member of our team and we endeavour to provide a full response within 7 working days.
For your reference, emails sent to this address are managed between 09.00 and 17.30, Monday to Friday (excluding Bank Holidays).
If you are contacting us regarding an amendment to an existing booking we recommend you refer to your email Booking Confirmation to view and amend your booking on-line. Alternatively you can call our Contact Centre.
Answers to general enquiries can be found in our Frequently Asked Questions.
Latest Travel Information can be found via our website, including details of Operation Stack.
Travel updates are also available via twitter @LeShuttle.
Sales Support Team Eurotunnel Le Shuttle