• How it works

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    ARRIVE & COLLECT HANGER

    OUR UK TERMINAL

    Our Folkestone terminal is easily reached via the M25 and M20. Take Junction 11a and proceed to our Check-in booths. Check-in at least 45 mins and no more than 2 hours before your booked departure time. You’ll need your booking reference number and credit/debit card used. Get Directions.

    OUR CALAIS TERMINAL

    The terminal is easily reached via the A16 motorway. Come off at Junction 42 and follow "Tunnel sous la Manche" straight to our Check-in booths. Check-in at least 45 mins and no more than 2 hours before your booked departure time. You’ll need your booking reference number and credit/debit card used. Get Directions.

    Travelling with a Pet | Travelling Flexiplus



  • VISIT OUR TERMINAL

    Once through Check-in (and border controls if traveling via our Calais terminal), you can visit our Passenger Terminal where you will have full use of our toilets and baby changing facilities. Shop at WHSmith, eat naturally with Leon (in the UK), or grab a Burger King. Ensure your hanger is visible at all times while travelling through the terminal and on the shuttle.

    Flexiplus customers can relax, unwind and enjoy complimentary refreshments in the Flexiplus lounge.

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    HAVE YOUR PASSPORT READY

    Drive straight through to the British and French frontier controls where your passport, vehicle and official documentation will be checked. On our Calais terminal you will then be able to visit our passenger terminal and enjoy the food, drink and shopping facilities.



  • DRIVE ON, RELAX, DRIVE OFF

    Boarding commences 25 mins before departure time. Check the blue screens, our website, and listen for announcements. Follow the green arrows to your allocated slip lane ready for boarding. You and your pets stay in your vehicle throughout the journey - sit back and relax for the 35 minute crossing.

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