To speed up journey times through our Folkestone terminal, all Folkestone to Calais bookings must have Advance Passenger Information (API) added to them.
If API is not added to a booking in advance of travel, your customer may be stopped at check-in and asked to add their passenger details to their booking before they continue on their journey.
To ensure API is added to all bookings, you can either:
- Send the booking details to the customer, so that they can add API to their booking online
- Add API to the booking on your customers behalf
To find out more,
Please note: Customers with bookings made through Unicorn must call our Contact Centre on 0330 1233207 with their booking reference and passenger details, including passport / ID card information, to hand.
For more information about API, please visit our
Advance Passenger Information page