Contact us
From the UK
| |
From the UK |
From France |
| For ticket reservations and travel insurance queries please call |
+44 (0) 8443 35 35 35 |
|
| For the latest travel information (24-hour pre-recorded message) please call |
+44 (0) 8444 63 00 00 |
| For Flexiplus reservations and queries please call |
+44 (0) 8443 35 33 35 |
| For lost property please call (*) |
+44 (0)1303 28 25 49 |
|
| If you would prefer to contact us via email for your ticket reservation or travel insurance query please use the contact form below |
| For customer service related enquiries please click here |
Contact Centre opening times
| Country |
Telephone Number |
Opening times (local) |
| UK |
+44 (0) 8443 35 35 35 |
| 08:00 - 19:00 |
Monday to Friday |
| 08:00 - 17:30 |
Saturday(*) |
| 09:00 - 17:30 |
Sunday |
| (* Bank Holidays included) |
|
| France |
+33 (0) 810 63 03 04 |
| 09:00 - 17:30 |
Monday to Saturday |
| (Bank Holidays included) |
|
| Belgium |
+32 (0) 70 22 32 10 |
| 09:00 - 17:30 |
Monday to Friday |
| (Bank Holidays included) |
|
| The Netherlands |
+31 (0) 900 504 0540 |
| 09:00 - 17:30 |
Monday to Friday |
| (Bank Holidays included) |
|
| Germany |
+49 (0) 1805 000 248 |
| 09:30 - 18:00 |
Monday to Friday |
| (Bank Holidays included) |
|
| Spain |
+34 (0) 902 30 73 15 |
| 09:00 - 18:00 |
Monday to Friday |
|
| All other countries |
+33 (0) 321 00 20 61 |
| 09:00 - 19:00 |
Monday to Friday |
| 08:00 - 17:30 |
Saturday (*) |
| 09:00 - 17:30 |
Sunday |
| (* Bank Holidays included) |
|
Send us an email
If you have an enquiry that isn't already covered by our Frequently Asked Questions, please complete and submit the contact form below. All emails are responded to individually by a member of our team and we endeavour to provide a full response within 48 hours from Monday to Friday, excluding Bank Holidays.
| Eurotunnel Le Shuttle's Sales Support contact form |
| Title: |
* |
| First name: |
* |
| Surname: |
* |
| Country: |
* |
| Telephone: |
|
| Email address: |
* |
| Reference type: |
|
| Reference number: |
|
| Your message: |
* |
| I would like Eurotunnel Le Shuttle to keep my details for future correspondence |
* Mandatory fields |
Send us a letter
| In the UK |
In France |
Customer Relations Department
Eurotunnel Group
Ashford Road
Folkestone
Kent CT18 8XX
England |
Service Relations Clients
Eurotunnel
B.P. 69
F-62904
Coquelles Cedex
France |
(*) Open Monday to Friday from 09:00 - 17:30 Outside of these hours, please leave us a message and we will endeavour to make contact with you the next day.