Contact us
From the UK
| Service |
Information |
| Reservations, Ticket Information, Travel Insurance Queries |
|
Latest passenger travel information
(24 hour pre-recorded message) |
|
| Eurotunnel Le Shuttle FlexiPlus information |
|
| |
| Opening times (local) |
| 08:00 - 19:00 |
Monday to Friday |
| 08:00 - 17:30 |
Saturday and Bank Holidays |
| 09:00 - 17:30 |
Sundays |
|
Email Eurotunnel Le Shuttle
If you have an enquiry that isn't already covered by our Frequently Asked Questions, please complete and submit the contact form below.
| Eurotunnel Le Shuttle's customer services contact form |
| Title: |
* |
| First name: |
* |
| Surname: |
* |
| Country: |
* |
| Telephone: |
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| Email address: |
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| Reference type: |
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| Reference number: |
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| Your message: |
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| I would like Eurotunnel Le Shuttle to keep my details for future correspondence |
* Mandatory fields |
From other countries
| Country |
Reservation & services information |
Opening times (local) |
| France |
0810 63 03 04 |
| 09:00 - 17:30 |
Monday to Saturday |
| (Bank Holidays included) |
|
| Belgium |
070 22 32 10 |
| 09:00 - 17:30 |
Monday to Friday |
| (Bank Holidays included) |
|
| The Netherlands |
0900 504 0540 |
| 09:00 - 17:30 |
Monday to Friday |
| (Bank Holidays included) |
|
| Germany |
01805 000 248 |
| 09:30 - 18:00 |
Monday to Friday |
| (Bank Holidays included) |
|
| Spain |
Eurotunnel c/o URESON
Tel: +34 902 30 73 15
Fax: + 34 902 30 75 15
Car booking amendments: +33 (0)3 2100 2061
eurotunnel@ureson.es |
| 09:00 - 18:00 |
Monday to Friday |
|
| All other countries |
+33 (0)3 2100 2061 |
| Opening times (UK time) |
| 08:00 - 19:00 |
Monday to Friday |
| 08:00 - 17:30 |
Saturdays and Bank Holidays |
| 09:00 - 17:30 |
Sunday |
|
Mail
| UK |
France |
Customer Relations Department
Eurotunnel Group
Ashford Road
Folkestone
Kent CT18 8XX
England |
Service Relations Clients
Eurotunnel
B.P. 69
F-62904
Coquelles Cedex
France |
Lost property
| In the UK |
+44 (0)1303 282549 |
| In France |
+33 (0)3 2100 6364 |
Outside of these hours, please leave us a message and we will endeavour to make contact with you the next day.