COVID-19 Travel Requirements

Each countries governments are responsible for the setting their own specific entry requirements, and can change them at any time without warning.

Eurotunnel is not responsible for these rules and entry requirements. 

We do our best to interpret and update our COVID-19 page as soon as advice from the French or UK governments change.

For the very latest advice on entering France, we recommend checking the following websites before travel:

• diplomatie.gouv.fr,
• interieur.gouv.fr
• uk.ambafrance.org

For the very latest advice on entering the UK, we recommend checking the following websites before travel:

• gov.uk

The COVID travel restrictions are set by the UK and French Governments. We would advise that you check the requirements before travel via their websites. The requirements may vary dependant on whether the parents / guardians are vaccinated or unvaccinated. The websites can be found below:

• https://uk.ambafrance.org/COVID-19-rules-for-travel-between-France-and-the-UK-28918
• https://www.gov.uk/guidance/travel-to-england-from-another-country-during-coronavirus-covid-19

If you are returning to the UK within 2 days, you can use the result of a COVID-19 test that you take in the UK before you travel. You must use a private test provider for the test and not an NHS test.

The service on which you will arrive back in the UK must set off for the UK within 2 days of when you took the test.

Source

There is currently no information or advice from any government agencies to suggest that you will be blocked from travelling or be subject to different quarantine rules. 

Yes, depending on the requirements found on our COVID page - First you must add your Advance Passenger Information, and then add your COVID Health Declarations.

The full list of requirements can be found on our COVID hub, for both directions of travel

• UK to France
• France to the UK

The full list of requirements can be found on our COVID hub, for both directions of travel

• UK to France
• France to the UK

COVID-19 testing for the purposes of international travel is not available on the NHS and are not accepted by the border authorities. 

• More information

Testing for travel is only currently available through private providers who must have self-declared that they meet the government’s minimum standards for the type of commercial COVID-19 testing service they offer. 

• List of private providers of coronavirus (COVID-19) testing

Please check carefully as anyone not meeting the criteria will not be permitted to travel.

Please note there is NO COVID-19 testing facility at Eurotunnel.

It's your responsibility to ensure the test meets the minimum standards for sensitivity, specificity and viral load details. As long as the "Fit-to-fly" tests meets these standards they will be accepted.

• Check the minimum standards

The French declaration reads that a test (which is acceptable by the French government) is compulsory from the UK whether you travel to France or transit there.

Full rules and eligibility can be found here: https://uk.ambafrance.org/COVID-19-Conditions-de-deplacement-entre-la-France-et-le-Royaume-Uni-28925.

Please check carefully as anyone not meeting the criteria will not be permitted to travel.

The full list of requirements can be found on our COVID hub, for both directions of travel

• UK to France
• France to the UK

We’re delighted to let you know that remaining Frequent Traveller tickets are now valid until 31st December 2022. We won’t be able to extend them beyond this date, but we hope this final extension gives you added flexibility and freedom to plan something memorable this year.

You don’t need to do anything - you should see the change in your account over the next few days. Thank you for your continued support and we can’t wait to welcome you back onto Le Shuttle.

Our phone lines are extremely busy – please only contact us if you really need to.

The rules are constantly changing, for the latest advice and information please visit interieur.gouv.fr

• https://www.eurotunnel.com/uk/travelling-with-us/latest/covid-19/
• https://www.gov.uk/foreign-travel-advice/france 
• https://www.diplomatie.gouv.fr/en/coming-to-france/coronavirus-advice-for-foreign-nationals-in-france/

• https://www.eurotunnel.com/uk/travelling-with-us/latest/covid-19/
• https://www.gov.uk/foreign-travel-advice/france 
• https://www.diplomatie.gouv.fr/en/coming-to-france/coronavirus-advice-for-foreign-nationals-in-france/

Refundable tickets:
If you have purchased a ticket that allows cancellations such as a “Standard Refundable” ticket, Frequent Traveller or Flexiplus ticket, please complete this form to submit a cancellation request.

Non-refundable tickets:
Most tickets can be amended online by clicking here. You can amend multiple times without amendment fees. If you are unable to amend your ticket online, please don’t worry if you can’t get through to us on the phone. 

Bookings made with Tesco or other discount vouchers
If you have purchased a ticket in full or part using a Tesco or other discount voucher, please contact us by phone to amend your booking.

Eurotunnel has implemented additional cleaning procedures. Automatic hand sanitisers have been installed in passenger areas in both the UK and France, toilet facilities are being cleaned and checked for supplies more frequently, and all cleaning regimes have been increased on the terminals, and onboard the shuttles.

The Visit England “We’re Good To Go” Industry Standard

This UK-wide industry standard and supporting mark demonstrates that Eurotunnel fully adheres to the respective government and public health guidance, has carried out a COVID-19 risk assessment and checked all required processes have been implemented.

AFNOR (Association Française de Normalisation) Certification

AFNOR has awarded Eurotunnel with the highest score of 100% for COVID-19 compliant practices. The certification, which was given following a two-day audit, recognises the efficacy of all the measures we’ve put in place to ensure the safety and protection of customers and staff.

We continue to carefully monitor official Government advice here in the UK and France.

If you have questions regarding possible future changes to travel through and to France or the rest of Europe; Please do not call our Contact Centre, or contact us by email. We are unable to offer any advice or information other than what is available from the Foreign & Commonwealth Office. See here for more information.

Please follow the official travel and health advice issued by your country’s travel and health authorities.

If you have been advised to self-isolate and have a booking that falls within the dates of your isolation period, please contact us directly and we will be happy to assist with exchanging your booking for a future date within the validity of your ticket.  If you have booked on-line you can amend your booking here: My Eurotunnel

We recommend that customers continue to carefully follow the official advice given. Useful advice can be found on the World Health Organisation’s website 

The Visit England “We’re Good To Go” Industry Standard

This UK-wide industry standard and supporting mark demonstrates that Eurotunnel fully adheres to the respective government and public health guidance, has carried out a COVID-19 risk assessment and checked all required processes have been implemented.

AFNOR (Association Française de Normalisation) Certification

AFNOR has awarded Eurotunnel with the highest score of 100% for COVID-19 compliant practices. The certification, which was given following a two-day audit, recognises the efficacy of all the measures we’ve put in place to ensure the safety and protection of customers and staff.