COVID-19 & Coronavirus

We are open and our service is running

Please be aware that there are strict requirements for travelling, and some restrictions on movement have been put in place by the UK and French authorities. There are more details below.

For the most up to date travel information from the UK and French governments, please see the links below:

Last updated: 16/05/2021


International travel rules from 17th May

From 17th May 2021, a new traffic light system for international travel will be implemented in the UK, and France will initially be on the Amber list.

For a full list of rules you must follow when travelling to, through or from an Amber list country, please see the below link.

Travel from the UK to France - Legal requirements

1. UK Travel declaration form

Until the 17th May 2021, you must complete this form to declare the reason that you need to travel abroad. Entering a port of departure to travel internationally without a completed form or attempting to travel abroad without a legally permitted reason, is a criminal offence, for which you could be fined.

2. French Health declaration

There are separate health declarations ("Déclaration pour voyageur") for people under and over age 11 - one must be completed for each passenger

3. Pre-travel COVID-19 testing

All customers aged 11 and over travelling on our passenger service require a negative PCR test result. Please click here for more information on testing for both directions of travel.

4. Print & complete your Eurotunnel declaration prior to travel

This form is confirmation that you are aware of and have followed the steps above and are ready to travel. We will ask you when you arrive at the check-in booth or terminal for this document together with valid evidence of your compliance with the Government's requirements in steps 1, 2 and 3 above. The absence of this document and/or any of the supporting evidence completed for all passengers, may result in fines and travel refusal.

Each passenger must bring ALL the above documents and supporting evidence with them, ready to present to the authorities.

Please aware: There is currently an overnight curfew in France
Travel at other times is restricted except for specific reasons. If you will be driving between 7pm and 6am you'll need to download and fill out a Travel Exemption Certificate stating your reason to travel. More information can be found here (Curfew Travel Exemption Certificate in English here)

If you will be travelling through France to another country you will still need all of the above. Please also check the requirements of the country you plan to enter next.

Travel from France to the UK – Legal Requirements

1. Passenger locator form

To protect your health and others', everyone over the age of 16 must complete an individual passenger locator form before arrival at the terminal in France (details of children under 16 must be included on a form completed by the adult accompanying them). Each passenger locator form must specify the unique reference number of the booked pre-travel testing package (item 3).

2. Pre-travel testing

All customers aged 11 and over travelling on our passenger service also be able to present a valid negative Covid test. Please click here for more information on testing for both directions of travel.

3. BEFORE you travel you must also purchase/book a travel testing package for £210

You must take a coronavirus (COVID-19) test on second and eigth day of quarantine. The "test pack" must be booked for each passenger (including children aged 11 and over) before you begin your trip and it's reference number must be specified on your passenger locator form before travelling (see item 1). Details can be found here: https://www.gov.uk/guidance/providers-of-day-2-and-day-8-coronavirus-testing-for-international-arrivals

4. Print & complete your Eurotunnel declaration prior to travel

This form is confirmation that you are aware of and have followed the steps above and are ready to travel. We will ask you when you arrive at the check-in booth or terminal for this document together with valid evidence of your compliance with the Government's requirements in steps 1, 2 and 3 above. The absence of this document and/or any of the supporting evidence completed for all passengers, may result in fines and travel refusal.

Each passenger must bring ALL the above documents and supporting evidence with them, ready to present to the authorities.

All arrivals must quarantine for 10 days unless exempt. Full details and requirements can be found here: https://www.gov.uk/guidance/how-to-quarantine-when-you-arrive-in-england

If you self-isolate in England, you may opt into Test to Release. For further information please visit: www.gov.uk/guidance/coronavirus-covid-19-test-to-release-for-international-travel

Failure to comply with the above measures or to provide false or deliberately misleading information is a criminal offence and is punishable by a fine and/or travel ban and/or imprisonment. Please visit www.gov.uk/uk-border-control for detailed public health advice and requirements for entering the UK.

Terminal Buildings and Shuttles

Our terminals are open during the day, but many facilities are unavailable due to Government guidelines. Toilets and vending machines are also available in the boarding lanes at both our Folkestone and Calais terminals. Please be aware that customers must remain in their vehicles on the shuttle so toilets on board are closed.

How we are keeping you safe


FAQs relating to Coronavirus/COVID-19

Information & advice

Download & install the NHS COVID-19 app
We encourage customers to download and install the NHS COVID-19 app to help fight the spread of the virus and save lives. Don't forget to "check-in" to our terminal buildings using the QR codes located on our entrances, if you enter the terminal. 

Eurotunnel travel insurance

Our Covid-19 Travel insurance and Combined products now include cover for cancellation prior to travel. However, it is IMPORTANT to note that there is no travel insurance cover (including for curtailment, quarantine and medical expenses) whilst overseas, if the FCDO advises against all but essential travel in the country you are travelling to. European Motor Breakdown cover is not affected by any travel restrictions. Please click here for Frequently asked Questions.

Important: Please note the latest advice from the FCO on travel for UK Citizens can be found here: https://www.gov.uk/guidance/travel-advice-novel-coronavirus

Advice from the French Governmentcan be found here: ​gouvernement.​fr/info-coronavirus

If you are based in another country, please look at the advice your government is currently providing.

Our usual, flexible conditions apply. Most ticket types have a full year from date of original purchase to be used, as long as amended before the day of your booked travel and there are no admin fees for changing dates. Our Flexiplus tickets are fully refundable.Travel to be completed within 1 calendar year of the date of original purchase.

FAQs

Pre-travel testing FAQs

The Visit England “We’re Good To Go” Industry Standard

This UK-wide industry standard and supporting mark demonstrates that Eurotunnel fully adheres to the respective government and public health guidance, has carried out a COVID-19 risk assessment and checked all required processes have been implemented.

AFNOR (Association Française de Normalisation) Certification

AFNOR has awarded Eurotunnel with the highest score of 100% for COVID-19 compliant practices. The certification, which was given following a two-day audit, recognises the efficacy of all the measures we’ve put in place to ensure the safety and protection of customers and staff.

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