COVID-19 : 🇬🇧 Information & advice | 🇫🇷 Informations et conseils | 🇳🇱 Informatie & advies

COVID-19

Travel from the UK to France:
Our passenger shuttle services continue to operate. Please check carefully before travelling to Folkestone, as you may be turned away by the French Authorities if you don't have good reason to travel within France. They have advised us that they will only allow travel for the following reasons:

  • Going home to a main residence
  • Essential work in France
  • Medical staff

NO HOLIDAYS OR SOCIAL VISITS

From 7th April 2020 all travellers to France are required to complete an Attestation de déplacement international PRIOR to travel. Click here to find it in both English and French.

Travel from France to the UK:
Our passenger shuttle services continue to operate but the shops and cafés in our terminal building in France have had to close due to new French regulations. There are no current restrictions by the authorities on travel from France to the UK, but the UK Government have advised that travel within the UK should only take place if it's essential.

Terminal Buildings and Shuttles:
In line with regulations our terminal buildings have now had to close. There are toilet facilities available in the allocation lanes - please use them as the toilets on the shuttles are now closed. Customers are required not to leave their cars whilst onboard the shuttles to comply with "social distancing" advice from both Governments.


Important: Please note the latest advice from the FCO on travel for UK Citizens can be found here: https://www.gov.uk/guidance/travel-advice-novel-coronavirus

We continue to take guidance from the Department for Transport, and Public Health England. Further information can be found on: gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public

We are also staying up to date with French government advice, which can be found here: ​gouvernement.​fr/info-coronavirus

If you are based in another country, please look at the advice your government is currently providing.

Our usual, flexible conditions apply. Most ticket types have a full year from date of original purchase to be used, as long as amended before the day of your booked travel and there are no admin fees for changing dates. Our Flexiplus tickets are fully refundable.Travel to be completed within 1 calendar year of the date of original purchase.

FAQs relating to Coronavirus

General advice