COVID-19 Travel Requirements

Both the UK and French governments have introduced additional entry requirements and restrictions due to COVID-19. Please remember, it is your responsibility to ensure you check and comply with the latest health and travel regulations. Anyone not meeting travel regulations or failing to produce the required documentation for their journey will not be permitted to travel.

We are open and our service is running

However, due to the need for all passengers to comply with the COVID-19 travel requirements specified by the UK and FR governments, all Le Shuttle bookings from Folkestone to Calais must be made at least 24 hours in advance. It is no longer possible to purchase a ticket at check-in if you are departing from Folkestone.

Last updated: 20/01/2022


Travel from the UK to France

We do our best to interpret and update this page as soon as advice from the French government changes. For the very latest advice on entering France, we recommend checking interieur.gouv.fr and uk.ambafrance.org before travel.

Fully Vaccinated Passengers

1. French health declarations
To enter France you must complete the following forms which can be found on the French Home Office website. Please read all the requirements detailed on this page and SELECT TRAVEL TO/FROM THE UNITED KINGDOM, which is listed after the world map.

This must be completed for all passengers and presented digitally or printed to border control authorities.

For more information regarding travel to and from the UK and France please visit:
Coronavirus - Advice for Foreign Nationals in France – French Consulate in London (uk.ambafrance.org)


2. Negative COVID tests
All passengers over 12 years of age require a negative result from a non-NHS PCR test or a non-NHS Antigen (lateral flow) test taken no more than 24 hours before travel (find a private test provider). 

At French border controls you will need to present digital or paper evidence of the negative result from the private test provider.


Quarantine
Fully vaccinated passengers are not required to quarantine, and as such are also not required to submit their details on the "passenger eOS" platform.


Upload your documents

Prior to travel, you can upload the required documents/results detailed above to your booking by logging into your account/booking and completing your declarations. Failure to do so will result in manual checks being required which will delay your departure.

Log in and upload documents now

Help completing your Health Declarations | Help logging in | Travel agent booking log-in

Unvaccinated Passengers

Unvaccinated passengers wishing to travel from the UK to France, will need to meet criteria defined by the French authorities that the travel is essential (supporting evidence will need to be presented at border controls). French nationals, as well as residents in France, are exempt. The full list of what constitutes essential travel is on the French Home Office website.

French health declarations
To enter France you must complete the following forms which can be found on the French Home Office website. Please read all the requirements detailed on this page and SELECT TRAVEL TO/FROM THE UNITED KINGDOM, which is listed after the world map.

These must be completed for all passengers and presented digitally or printed to border control authorities.

For more information regarding travel to and from the UK and France please visit:
Coronavirus - Advice for Foreign Nationals in France – French Consulate in London (uk.ambafrance.org)


If you meet the criteria to travel to France you will also need to do the following:

1. Negative COVID tests
All passengers over 12 years of age require a negative result from a non-NHS PCR test or a non-NHS Antigen (lateral flow) test taken no more than 24 hours before travel (find a private test provider). 

At French border controls you will need to present digital or paper evidence of the negative result from the private test provider.


2. Provide passenger details
Arrivals from the UK must provide contact details, including the address they will be staying at, to the French authorities via an online form. Important: ensure you select "Royaume-Uni" (United Kingdom) in the drop-down menu on this form as a country of origin.


3. Quarantine
Upon arrival in France, you must isolate for 10 days, however after carrying out a negative PCR or antigen test after 48 hours or more you will be allowed to end your isolation. If transiting through to another country please check that country's requirements


Upload your documents

Prior to travel, you can upload the required documents/results detailed above to your booking by logging into your account/booking and completing your declarations. Failure to do so will result in manual checks being required which will delay your departure.

Log in and upload documents now

Help completing your Health Declarations | Help logging in | Travel agent booking log-in


Travel from France to the UK

We do our best to interpret and update this page as soon as advice from the UK and French governments change. For the very latest advice on entering the UK, we recommend checking gov.uk as well as the French Consulate in London before travel.

Unvaccinated Passengers

Unvaccinated passengers wishing to travel from France to the UK, will need to meet criteria defined by the French authorities that the travel is essential (supporting evidence will need to be presented at border controls). UK nationals, as well as residents in the United Kingdom, are exempt. The full list of what constitutes essential travel is on the French Home Office website.

French declarations
To enter the United Kingdom all passengers must complete the Travel Certificate to leave Metropolitan France form which can be found on the French Home Office website. Please read all the requirements detailed on this page and SELECT TRAVEL TO/FROM THE UNITED KINGDOM, which is listed after the world map.

This form must be completed for all passengers and presented digitally or printed to border control authorities.


Vaccinated and Unvaccinated Passengers

If you meet the French criteria to travel to the United Kingdom there are different rules for vaccinated and unvaccinated passengers. Please check what COVID-19 tests you need to take, the documents required and the quarantine rules for travel to the United Kingdom on the gov.uk website.

Each passenger must bring ALL the required documents and supporting evidence with them, ready to present to the authorities.


Upload your documents

Prior to travel, you can upload the required documents/results detailed on the UK Government website to your booking, by logging into your account/booking and completing your declarations. Failure to do so will result in manual checks being required which will delay your departure.

Log in and upload documents now

Help completing your Health Declarations | Help logging in | Travel agent booking log-in

Failure to comply with the above measures or to provide false or deliberately misleading information is a criminal offence and is punishable by a fine and/or travel ban and/or imprisonment. Please visit www.gov.uk/uk-border-control for detailed public health advice and requirements for entering the UK.

Eurotunnel Terminal Buildings and Shuttles

Our terminals are open during the day, but many facilities are unavailable due to Government guidelines. Toilets and vending machines are also available in the boarding lanes at both our Folkestone and Calais terminals. Face masks are mandatory whilst inside the Passenger Terminal Buildings.

Please be aware that customers must remain in their vehicles on the shuttle so toilets on board are closed.


Eurotunnel travel insurance

Our Covid-19 Travel insurance and Combined products now include cover for cancellation prior to travel. However, it is IMPORTANT to note that there is no travel insurance cover (including for curtailment, quarantine and medical expenses) whilst overseas, if the FCDO advises against all but essential travel in the country you are travelling to. European Motor Breakdown cover is not affected by any travel restrictions. Please click here for Frequently asked Questions.

The latest advice from the FCDO on travel for UK Citizens can be found here: https://www.gov.uk/guidance/travel-advice-novel-coronavirus

Advice from the French Government can be found here: ​gouvernement.​fr/info-coronavirus

If you are based in another country, please look at the advice your government is currently providing.

Our usual, flexible conditions apply. Most ticket types have a full year from date of original purchase to be used, as long as amended before the day of your booked travel and there are no admin fees for changing dates. Our Flexiplus tickets are fully refundable.Travel to be completed within 1 calendar year of the date of original purchase.

How we are keeping you safe

We are committed to keeping you safe. COVID-19 protection measures are adhered to in and around both terminals. Proud to be certified by:

FAQs relating to Coronavirus/COVID-19

Information & advice

The Visit England “We’re Good To Go” Industry Standard

This UK-wide industry standard and supporting mark demonstrates that Eurotunnel fully adheres to the respective government and public health guidance, has carried out a COVID-19 risk assessment and checked all required processes have been implemented.

AFNOR (Association Française de Normalisation) Certification

AFNOR has awarded Eurotunnel with the highest score of 100% for COVID-19 compliant practices. The certification, which was given following a two-day audit, recognises the efficacy of all the measures we’ve put in place to ensure the safety and protection of customers and staff.

Pre-travel testing FAQs

FAQs

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