Pre-travel requirements

All UK ports and airports are required by the UK Home Office to collect the passport or identity card details from every person entering or leaving the country.

To speed up your journey through our terminals, you must supply your passenger information to us before you travel, using our Advance Passenger Information (API) system. If you do not supply your passenger information in advance of travelling, you may be stopped at check-in and asked to add your API to your booking before continuing on your journey.

Important information before you travel

UK passport holders - If you are travelling from the UK to the EU, the UK government recommend you have 6 months left on your passport, the minimum 3 months validity required from the date that you return plus up to 90 days to travel without a visa. Even if it has more than 6 months left, your passport must be less than 10 years old. Full requirements can be found on gov.uk.

Citizens of the EU, EEA and Switzerland – You will need a passport that is valid for the duration of your stay in the UK, ID cards are no longer accepted unless exempt. Click here for more information.

To make travelling with us easier, it's possible to store passengers details to a My Eurotunnel account, and even add these passengers automatically to future bookings.

1. Log in or register for a My Eurotunnel account.
2. Once logged in, navigate to the "My API, vehicles, cards, wallets and pets" page
3. Click + to add a new person
4. Complete the passengers details, where you will have the option of "Automatically add this passenger to future bookings". 
   (You can always remove them from a booking, or individual leg of a booking if desired)
5. Click Save

To amend or delete a stored passenger, simply click on that persons icon and then make any amendments, or delete them entirely.

Note that changing or deleting a passenger from your account won't update any bookings already made.

1. Log in...
   • My Eurotunnel account holders - Log into your account, (using your registered email address and password) and select "Add API" on your upcoming booking.
   • Guest/Direct bookings - click here to log in using your booking reference number and password (found on your booking confirmation email), and select "Add your API now".
   • Trade/Other booking types - click here to log in using your booking reference number and password.
2. Add your passengers
   • Click "Add passenger" to add new passengers, or "Edit passengers" to make changes.
   • Click "Add new person" to add a new passenger to the booking or your My Eurotunnel account.
   • Click + or - on a passenger to add or remove them from a leg of the journey.
   • If you make a mistake adding a passenger click Details and then "Delete this person".

Yes, the passenger details for each person travelling on every booking must be supplied.

My Eurotunnel account holders will be able to store and automatically add API for future bookings.

See our how-to guides for more information

The following details will be required from you and each of the passengers travelling in your vehicle, every time you travel:

• Name 
• Surname 
• Gender 
• Date of birth 
• Nationality 
• Document type 
• Document number 
• Issuing state 
• Expiry date

Your Advance Passenger Information will only be passed to UK Home Office.

Once collected, your information is stored on our secure systems and sent in an encrypted format to UK Home Office when you travel.

Your data will only be kept on our systems if you give your explicit consent by opting to store your API details for future use.

Eurotunnel processes the booking details and travel information of its clients and passengers leaving the UK in compliance with the French law Informatique et Libertés 6 January 1978, and the English Law Data Protection Act 1998.

Personal data is processed by Eurotunnel for the purposes set out above.

You have the right to access, amend, oppose and request deletion of this data by writing to the following address: Eurotunnel - Legal Department, UK Terminal, Ashford Road, Folkestone, Kent, United Kingdom, CT18 8XX.

Read more about Eurotunnel's Data Protection Policy

If you do not have access to the internet, you can call our Contact Centre on 0330 1233207 where one of our API team will add your passenger information to your booking.

Please have your booking reference and passenger details, including passport / ID card information, available. You must obtain consent from all passengers travelling with you before you submit API on their behalf.

Please see the Contact Centre opening times