Our shuttles

Our passenger shuttles are completely unique to Eurotunnel; custom designed to carry you, regardless of vehicle, through our tunnels to France in just 35 minutes.

  • Every passenger shuttle has a locomotive at each end.
  • One half of the shuttle is single deck, and one half is double deck.
  • Each shuttle has a “single deck loader” at each end of the single deck section, and a “double deck loader” at each end of the double deck section.
  • Ordinary cars are usually loaded onto the double deck portion of the shuttle – so you may drive up a ramp inside the shuttle to access the upper deck, or you’ll be directed straight along the shuttle on the lower deck.
  • Higher vehicles, such as large MPVs, motorhomes, and coaches drive straight into the single deck portion of the shuttle.

Double Deck: For Medium & Small vehicles.

The Double Deck section of the shuttle features lower and upper decks for vehicles below 1.85 meters in height. During loading you will either drive up a short ramp to the upper deck, or straight onto the lower deck.

Most cars can comfortably use the double deck with room to spare, and once boarded you are free to exit your vehicle and stretch your legs.

Follow this signage on our terminal for boarding:

Single Deck: For Large vehicles

Taller, wider, longer vehicles, or vehicles towing a caravan or trailer will use the Single Deck section of the shuttle.

The single deck uses the full height and width available in the shuttle, allowing coaches and large vehicles to board and travel with ease.

There are also no ramps to navigate when loading, making them perfect for sports vehicles with low ground clearance.

Follow this signage for boarding:

Booking with a modified vehicle

If your vehicle is larger and specially modified to accommodate your needs, please call us to book to ensure the best price. You will need to be able to provide evidence of the requirements or modifications in order to receive the discount. Call to book: +44 (0) 3443 35 35 35

Booking and boarding

When booking, the information you supply about your vehicle will be used to book you the space most suitable for your vehicle.

Your booking confirmation email will confirm whether your vehicle is Medium & Small or Large, and all you need to do is follow the correct signage at our terminal.