COVID-19 precautions
We have made changes to our service so that it is as contact-free as possible. What this means is you can remain in the comfort of your vehicle at our terminals, without coming into contact with staff or other passengers.
Limited contact travel
Our terminal buildings have been adapted for social distancing and there is an increased frequency and depth of cleaning, if you decide to leave your vehicle to visit shops or restaurants on-site or to use the toilet facilities before boarding.
To minimise delays and customer touchpoints we ask customers to upload all required COVID-19 documentation before they travel. If you're unable to do this, or if the documentation has not been validated before you arrive on site, then you may be asked to come into our terminal to have these manually checked by our staff at the COVID-19 document check point. Staff at this COVID-19 document check point will be wearing masks or will be sitting behind a Perspex screen.

Checking-in at the automatic check-in booths at Eurotunnel Le Shuttle
Drive-through border controls
You will be asked to show you passport at our drive-through border controls. Officials may select you for security checks or searches, but this is nothing to worry about.
From border control you drive directly onto the shuttle.