Cancellations
- Any booking other than a 1 & 2 Day Return booking not less than 35 days before the Booked Departure;
- Any 1 & 2 Day Return booking not less than 10 days before the Booked Departure
- Black tariff date Bookings are Non Refundable.
Late arrivals
If your coach arrives more than two hours late, the booking is no longer valid. However, to avoid buying a new ticket, you or your driver must call at least one hour before the booked departure time. We will modify the time of travel free of charge, subject to availability.
During office hours please call our Coach Sales team. Out of office hours 24/7 Late Arrival number +44 (0)1303 282115 or +33 (0)32100 2288
Eurotunnel Le Shuttle's Terms and Conditions
Eurotunnel Le Shuttle's Conditions of Carriage and Ticket Terms apply to all Travel on the Shuttle of a Coach and its Passengers.