COVID-19 : 🇬🇧 Information & advice | 🇫🇷 Informations et conseils | 🇳🇱 Informatie & advies

Contact Us

Visit the Help Centre

Get instant help by visiting our Help Centre for searchable FAQs and information on all aspects of travelling with Eurotunnel Le Shuttle.

Contact us by phone

Opening times

  • Tel: +44 (0) 8443 35 35 35 

    09:00 - 17:30 Monday to Friday
    09:00 - 13:00 Saturday & Sunday *

    *Bank Holidays included
    Closed Easter Sunday

    Calls cost 7p/min + your phone company's access charge

  • Reservation :0 810 63 03 04
    Information :0 809 10 08 11  

    10:00 - 18:30 CET Monday to Friday
    10.00-14.00 CET Saturday*
    *(Bank Holidays included)
    Closed Easter Sunday

  • Tel: +32 (0) 70 22 32 10

    10:00 - 18:30 CET Monday to Friday
    10.00-14.00 CET Saturday & Sunday*
    *(Bank Holidays included)
    Closed Easter Sunday

  • Tel: +31 (0) 900 504 0540

    10:00 - 18:30 CET Monday to Friday
    10.00-14.00 CET Saturday & Sunday*
    *(Bank Holidays included)
    Closed Easter Sunday

  • Tel: +49 (0) 1805 000 248

    10:00 - 18:30 CET Monday to Friday
    10.00-14.00 CET Saturday & Sunday*
    *(Bank Holidays included)
    Closed Easter Sunday

  • Tel: +34 (0) 902 30 73 15

    10:00 - 18:30 CET Monday to Friday
    10.00-14.00 CET Saturday & Sunday*
    *(Bank Holidays included)
    Closed Easter Sunday

  • Tel: +33 (0) 321 00 20 61

    10:00 - 18:30 CET Monday to Friday
    10.00-14.00 CET Saturday & Sunday*
    *(Bank Holidays included)
    Closed Easter Sunday

For queries compliments and complaints

If you have an enquiry that isn't already covered by our Frequently Asked Questions, you may wish to complete our form.

Complaints Procedure

Click here for details of our Complaints Procedure.

Visit the Help Centre

Get instant help by visiting our Help Centre for searchable FAQs and information on all aspects of travelling with Eurotunnel Le Shuttle.