COVID-19 : 🇬🇧 Information & advice | 🇫🇷 Informations et conseils | 🇳🇱 Informatie & advies

Contact Us

Visit the Help Centre

Get instant help by visiting our Help Centre for searchable FAQs and information on all aspects of travelling with Eurotunnel Le Shuttle.

Contact us by phone

Opening times

  • Tel: +44 (0) 8443 35 35 35 

    09:00 - 17:30 Monday to Saturday*
    Closed Sunday

    * Bank Holidays included

    † Calls cost 7p/min + your phone company's access charge

  • Reservation :0 810 63 03 04
    Information :0 809 10 08 11  

    09:00 - 17:30 Monday to Saturday*
    Closed Sunday

    * Bank Holidays included

    † Calls cost 7p/min + your phone company's access charge

  • Tel: +32 (0) 70 22 32 10

    09:00 - 17:30 Monday to Saturday*
    Closed Sunday

    * Bank Holidays included

    † Calls cost 7p/min + your phone company's access charge

  • Tel: +31 (0) 900 504 0540

    09:00 - 17:30 Monday to Saturday*
    Closed Sunday

    * Bank Holidays included

    † Calls cost 7p/min + your phone company's access charge

  • Tel: +49 (0) 1805 000 248

    09:00 - 17:30 Monday to Saturday*
    Closed Sunday

    * Bank Holidays included

    † Calls cost 7p/min + your phone company's access charge

  • Tel: +34 (0) 902 30 73 15

    09:00 - 17:30 Monday to Saturday*
    Closed Sunday

    * Bank Holidays included

    † Calls cost 7p/min + your phone company's access charge

  • Tel: +33 (0) 321 00 20 61

    09:00 - 17:30 Monday to Saturday*
    Closed Sunday

    * Bank Holidays included

    † Calls cost 7p/min + your phone company's access charge

For queries compliments and complaints

If you have an enquiry that isn't already covered by our Frequently Asked Questions, you may wish to complete our form.

Complaints Procedure

Click here for details of our Complaints Procedure.

Visit the Help Centre

Get instant help by visiting our Help Centre for searchable FAQs and information on all aspects of travelling with Eurotunnel Le Shuttle.