Contact Us

Visit the Help Centre

Get instant help by visiting our Help Centre for searchable FAQs and information on all aspects of travelling with Eurotunnel Le Shuttle.

Contact us by phone

Opening times

  • Tel: +44 (0) 8443 35 35 35 

    08:00 - 19:00 Monday to Friday
    08:00 - 17:30 Saturday*
    09:00 - 17:30 Sunday

    *Bank Holidays included
    Calls cost 7p/min + your phone company's access charge

  • Reservation :0 810 63 03 04
    Information :0 809 10 08 11  

    09:00 - 17:30 CET Monday to Saturday
    (Bank Holidays included)

    Please note that we are closed on 25th December

  • Tel: +32 (0) 70 22 32 10

    09:00 - 17:30 CET Monday to Friday

    (Bank Holidays included)

    Please note that we are closed on 25th December

  • Tel: +31 (0) 900 504 0540

    09:00 - 17:30 CET Monday to Friday

    (Bank Holidays included)

    Please note that we are closed on 25th December

  • Tel: +49 (0) 1805 000 248

    09:30 - 18:00 CET Monday to Friday

    (Bank Holidays included)

    Please note that we are closed on 25th December

  • Tel: +34 (0) 902 30 73 15

    09:00 - 18:00 CET Monday to Friday

    Please note that we are closed on 25th December

  • Tel: +33 (0) 321 00 20 61

    08:00 - 19:00 Monday to Friday
    08:00 - 17:30 Saturday*
    09:00 - 17:30 Sunday

    *Bank Holidays included

For queries compliments and complaints

If you have an enquiry that isn't already covered by our Frequently Asked Questions, you may wish to complete our form.

Complaints Procedure

Click here for details of our Complaints Procedure.

Visit the Help Centre

Get instant help by visiting our Help Centre for searchable FAQs and information on all aspects of travelling with Eurotunnel Le Shuttle.