Pet travel

35 minute crossing
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Pet travel

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Are you travelling with your pet?

From £22 per pet, each way

Travel and stay together

Chill out and relax in the comfort of your own car.

35 minute crossing

365 days a year, 24/7. Spend less time travelling and more time exploring.

Exercise areas

Dedicated areas with artificial grass (no more muddy paws) and complimentary poop bags.

Award winning

Voted for by our pet customers for being pawsitively pawsome!

Pet Travel with Eurotunnel Le Shuttle

Having proudly carried over 3 million happy pets since 2000, we understand pets are part of the family. We love pets and believe even your furry friend deserves to enjoy your holiday with you. Travelling with us means you can all stay together for the short 35 minute crossing from Folkestone to Calais. Enjoy stress free travel for you and your pet.

Facilities are available in both Folkestone and Calais to enable 24-hour pet check-in.

Pets can travel for only £22 per pet each way (applicable for Dogs, cats & ferrets) DEFRA Pet Travel Documentation required. Registered Guide and Assistance Dogs travel free*.

Pet rabbits (along with rodents, birds, invertebrates, amphibians and reptiles) are also welcome onboard providing your vet has completed a Veterinary Certificate.

Top tips

  • Ensure your pet's vaccinations are up-to-date before you book your holiday - don't leave it until the last minute.
  • If you have a long journey ahead of you give your pet a light meal before you go and remember to pack small snacks for them (and the family).
  • Plan to make plenty of stops along the way.
  • Pack additional items like spare collars, leads, beds, as well as toilet bags and of course plenty of water. It's thirsty work going on holiday.
  • Be aware there are more biting insects abroad than we have in the UK. Ask your vet how you can take preventative steps for your pet

Pet transporters

If you wish to travel with between 6 to 20 animals maximum, Calais to Folkestone only you must:

  • Have a Eurotunnel pet transporter account. Application for a trade account can be made here. A copy of your Type 2 licence must be provided with your application, which may take up to 14 days to become active.
  • Provide a copy of an approved Type 2 licence. (Eurotunnel pet transporter account will be in the name of the Company registered on the Type 2 licence)
  • Provide a copy of a Vehicle Approval Certificate, issued by the relevant delegated bodies in Great Britain or Northern Ireland.
  • Be registered with the Animal and Plant Health Agency (APHA) FOR IPAFFS in Great Britain to enable notification to the UK authorities of all movement of live animals.

Travel only accepted between 08:00 and 20:00, therefore reserve your travel as soon as possible with the Customer Support team. We are not able to accept requests for commercial transportation of animals with less than 2 working days’ notice before your travel date.

In order to complete the required pre-checks, please send all documentation together with a Eurotunnel disclaimer via our contact us page.

Travelling Folkestone to Calais:

  • The limit is 5 pets per vehicle travelling with their owners,  no commercial movement is allowed due to the agreement with the French Authorities

In order to complete the required pre-checks, please send all documentation together with a Eurotunnel disclaimer via our contact us page. We are not able to accept requests for commercial transportation of animals with less than 2 working days’ notice before your travel date.

Commercial transportation of animals from Folkestone to Calais is currently not accepted. In all circumstances travel with 5+ animals (cats, dogs or ferrets) per vehicle will be refused.

Pet check-in

  • Facilities are available in both Folkestone and Calais to enable 24-hour pet check-in.

    For more information, see our dedicated Pet Travel page.

  • Simply follow the signs to the Pet Reception, located at the entrance of the Passenger Terminal Building. 

    Facilities are available in both Folkestone and Calais to enable 24-hour pet check-in.

     

    Pet-Map-UK.jpg

  • Simply follow the paw print signs to the Pet Reception building, located before check-in on the Calais Terminal.

    ETLS-Pet-Website-Map-V5.gif

     

    If you travel during the night, head to the Pet Reception. If the building is closed, please report to the Night Time Pet Check-In in order to contact a member of staff.

    pet-checkin-night-map.jpg

  • Yes, you will find dedicated pet exercise areas throughout the site at both terminals.  These are all clearly marked in yellow. You will also find a pet exercise area behind the fuel garage, once you’ve disembarked your shuttle on arrival in the UK.

    All our pet exercise areas have complimentary dog waste bags for your convenience.

  • Yes, only available at our Pet Reception in Calais. Signage will indicate when the drive thru is in operation.  Your pet will remain in your vehicle and you will be asked to scan their microchip so the staff member can check their details.

  • Yes, please bring your booking confirmation number. This will help identify your booking and speed up the pet check-in process.

    At the UK Pet Reception from 1st January 2021 you should also bring with you your pet's Animal Health Certificate and the pet reception referral hanger you will have been issued at check-in.

    An EU pet passport, issued in Great Britain, will be invalid to travel from UK to France from the 1st January 2021.  However, it will still be valid from France to UK if issued before the 1st January 2021.

    At the French Pet Reception also bring either your pet's Animal Health Certificate or EU Pet Passport.

  • Yes, unless the sign indicates that the drive-thru (which is only available at Pet Reception in Calais) is open.

  • Yes, mandatory checks are required when travelling with your pet(s) from the Continent.  Read our Pet Travel Scheme checklist before travelling or visit the DEFRA website for further details.  Please Note, you MUST visit the Pet Reception building on our Calais terminal before you check-in to travel.

     

    ETLS-Pet-Website-Map-V5.gif

  • Yes, from 1st January 2021 mandatory checks are required when travelling with your pet(s) from the UK. Read our Pet Travel Scheme Checklist before travelling or visit the DEFRA website for further details.

    Pets-Map-UK.jpg

  • Travel Calais to Folkestone

    No, after a satisfactory check, display the sticker received at the Pet Reception Building on our Calais Terminal in your windscreen and head to check-in.

     

    Travel Folkestone to Calais

    From 1st January 2021 you will need to take your pet referral hanger, which has been issued at check-in, to the pet reception located at the Passenger Terminal Building.

    From here, the pet checks will be carried out before you are able to proceed to your shuttle.

  • Please check in your pet at least 1 hour, and no more than 4 hours before your booked departure.

Pre-travel requirements for pets

Dog tapeworm treatments

  • No, this worm treatment is only required travelling from Calais to Folkestone.

  • The tapeworm treatment must be administered by a vet between 24–120 hours before arrival in UK. Failure to do so will result in your pet being refused travel until the tapeworm treatment has been administered within the time frame above.

  • Your dog must be treated against tapeworm before travelling to the UK

    Treatment must be administered by a vet not less than 24 hours (1 day) and no more than 120 hours (5 days) before the dog's scheduled arrival time in the UK. Treatment date and time must be recorded by the vet in the pet’s documentation.

    If you are travelling to France and returning to the UK within 5 days, the tapeworm treatment can be administered by a vet in the UK before your outbound journey to France.

    Please note if the tapeworm treatment is not administered in time or correctly documented by a vet, it will result in your pet being refused travel.

    Tapeworm treatment must:

    • Be administrated by a vet
    • Must contain Praziquantel to be effective against Echinococcus tapeworm

    The following products : Stronghold, Advocate, Frontline or Frontline Combo, Nexgard or Nexgard Spectra will not be accepted and will result in the animal being refused travel.

     

    Further information about pet travel and requirements

  • You must ensure with your vet that only approved tapeworm treatments containing praziquantal or other active substances licensed and marketed as effective against tapeworm are used to treat tapeworm.

     

    Please note that the products "Advocate" and "Frontline combo" do not contain praziquantal and therefore are not acceptable treatment against tapeworm for pets travelling under the Pet travel Scheme rules. 

    Also please note that "Stronghold" is not licensed as a tick or tapeworm treatment and therefore is not acceptable treatment against tapeworm for pets travelling under the Pet travel Scheme rules.

    Please contact DEFRA or your vet for more information.

General FAQs

  • If you have questions or concerns about travelling with your pets after Brexit, please check our dedicated post-Brexit travel page. More information

  • There is a limit of 5 pets (cats/dogs/ferrets) per vehicle.


    Pet Transporters

    If you wish to travel with between 6 to 20 animals maximum, Calais to Folkestone only you must:

    • Have a Eurotunnel pet transporter account. Application for a trade account can be made here. A copy of your Type 2 licence must be provided with your application, which may take up to 14 days to become active.
    • Provide a copy of an approved Type 2 licence. (Eurotunnel pet transporter account will be in the name of the Company registered on the Type 2 licence)
    • Provide a copy of a Vehicle Approval Certificate, issued by the relevant delegated bodies in Great Britain or Northern Ireland.
    • Be registered with the Animal and Plant Health Agency (APHA) FOR IPAFFS in Great Britain to enable notification to the UK authorities of all movement of live animals.

    Travel only accepted between 08:00 and 20:00, therefore reserve your travel as soon as possible with the Customer Support team. We are not able to accept requests for commercial transportation of animals with less than 2 working days’ notice before your travel date.

    In order to complete the required pre-checks, please send all documentation together with a Eurotunnel disclaimer via our contact us page.

    Travelling Folkestone to Calais:

    • The limit is 5 pets per vehicle travelling with their owners,  no commercial movement is allowed due to the agreement with the French Authorities

    In order to complete the required pre-checks, please send all documentation together with a Eurotunnel disclaimer via our contact us page. We are not able to accept requests for commercial transportation of animals with less than 2 working days’ notice before your travel date.

    Download the disclaimer

    Commercial transportation of animals from Folkestone to Calais is currently not accepted. In all circumstances travel with 5+ animals (cats, dogs or ferrets) per vehicle will be refused.

  • Eurotunnel Le Shuttle are able to transport domestic equidae on its single deck passenger shuttles. Horses must travel in a horse transporter of the appropriate standard and must have Type 2 transporter of the appropriate certificate of inspection under article 18(2) of the Welfare of Animals during Transport regulations, or national equivalent. Please click here to book using one of our horse travel partners.

  • Registered Guide and Assistance Dogs travel free; when accompanying their owner. An official registration certificate will have to be presented at check in, together with the dog's travel documentation.

  • Yes you can. Amendments to your travel booking can be made subject to availability, as long as they are completed before the expiry of the ticket (before midnight on the current date of travel). With most bookings you can now do this online using the password which was in your emailed booking confirmation. However, if you paid for all or part of your booking using Tesco travel vouchers, you will need to arrange this by contacting us by phone.

  • Pet owners must remain responsible for their dogs at all times. If your dog usually wears a muzzle then we would advise you continue to use it.

  • Your pet stays with you in your vehicle during the 35 minute crossing.

  • Please click here for a list of pet-friendly hotels near our Folkestone terminal.

* When accompanying their owner. An official registration certificate will have to be presented at the pet reception on both our UK and French terminals prior to travel, together with the dog's travel documentation.

See: Carriage of animals

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