Please click here for up-to-date information on opening hours of our passenger terminal buildings.
Duty Free now available to all passengers. Up to 50% savings compared to UK High Street prices. Wines, spirits and tobacco, as well as cosmetics, sunglasses and more.
Visit the AA Shop within the passenger terminal building to purchase your Euro Travel Kit and your UK sticker.
Great savings on wines, spirits and tobacco, as well as cosmetics, sunglasses and local delicacies.
In both Terminals you will find toilet facilities with plenty of cubicles, as well as facilities for disabled users and baby-changing areas. We recommend you use the toilets in the Passenger Terminal prior to boarding because the number of toilets on board the shuttle is limited.
Located next to the Customer Service and Tickets desk for use in case of emergency.
Inside our food court there are large seating areas available for you to work or rest with your friends or family.
Telephone chargers and plug sockets are available to use by our Customer Service and Tickets desk and various locations in the Passenger Terminal Building.
Post boxes are available in the Terminals if you need to send any mail.
Don’t go hungry, whatever your arrival time!
Check the latest travel information about your journey or the latest promotional offers available in our shops.
Let the kids tire themselves out before the journey in our fun play area. More information: Family facilities.
If you need any help, the Eurotunnel team is on hand to answer all of your questions.
A place dedicated for your pets to stretch their paws before the journey. You can also help yourself to a complimentary poop bag!
For those who prefer to travel on two wheels: leave your motorbike in our dedicated motorbike shelter. In the Calais Passenger Terminal helmet lockers are available at the entrance – so you can take a break with your hands free! Motorcycling on the Continent with Eurotunnel Le Shuttle.
Validate your Tax Free shopping forms for items you have purchased in France at the 6 automatic kiosks in the Passenger Terminal Building in Calais.
Visit the Customs Office in the Passenger Terminal Building in Calais for Customs Operations and to validate your Tax Free shopping forms for items you have purchased in the European Union.
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