Folkestone: The Flexiplus lounge is currently open from 6am to 10pm. Out of hours the lobby remains open, offering access to toilets and Starbucks coffee machines.
Additional opening hours: Thursday 09/02/23 6am-12am Friday 10/02/23 24hrs Saturday 11/02/23 12am-10pm
Calais: The Flexiplus lounge is currently open from 6am to 10pm. Out of hours the lobby remains open, offering access to toilets and Starbucks coffee machines.
Additional opening hours: Friday 17/02/23 6am-12am Saturday 18/02/23 24hrs Sunday 19/02/23 24hrs
Click here for opening hours
Come in and enjoy your favourite coffee!
Enjoy naturally fast food that tastes good, does you good and is kind to the planet.
Opening hours: 5am-5pm Monday-Sunday
Soak up the atmosphere and relax in our French bistro style café.
All passengers can now take advantage of duty-free products in our terminals and save money on everything from scents to spirits.
Click here to register to purchase Duty Free.
Opening hours: 5am-9pm Saturday to Thursday and 5am-10pm on Friday
From best-selling novels to the hottest magazines, tasty food to thirst-quenching drinks, and travel essentials to the latest digital accessories, we've got that special something for everyone.
Opening hours: 6am-6pm Monday-Sunday
Legal travel requirement items can be purchased from the Customer Service Desk and the Flexiplus Lounge.
Find all your travel essentials and be fully prepared to drive in Europe. Click here to check vehicle requirements for driving in Europe.
ATM available 24hrs.
In both Terminals you will find toilet facilities with plenty of cubicles, as well as facilities for disabled users and baby-changing areas. We recommend you use the toilets in the Passenger Terminal prior to boarding because the number of toilets on board the shuttle is limited.
Located next to the Customer Service and Tickets desk for use in case of emergency.
Inside our food court there are large seating areas available for you to work or rest with your friends or family.
Telephone chargers and plug sockets are available to use by our Customer Service and Tickets desk and various locations in the Passenger Terminal Building.
Post boxes are available in the Terminals if you need to send any mail.
Don’t go hungry, whatever your arrival time!
Check the latest travel information about your journey or the latest promotional offers available in our shops.
Let the kids tire themselves out before the journey in our fun play area. More information: Family facilities.
If you need any help, the Eurotunnel team is on hand to answer all of your questions.
A place dedicated for your pets to stretch their paws before the journey. You can also help yourself to a complimentary poop bag!
Opening hours: 9am-9pm Monday to Friday
From the latest novels to the hottest magazines, tasty food to thirst-quenching drinks and from travel essentials to the latest digital accessories, we've got that special something for everyone.
Opening hours: Monday to Sunday 6am-8pm
Opening hours: Monday to Sunday 10am-10pm
Exceptional opening hours: 18th of Feb from 9am-midnight
In both Terminals you will find toilet facilities (restricted number of urinals to respect social distancing), as well as facilities for disabled users and baby-changing areas. We recommend you use the toilets in the Passenger Terminal prior to boarding because the number of toilets on board the shuttle is limited..
Check the latest travel information about your journey.
For those who prefer to travel on two wheels: leave your motorbike in our dedicated motorbike shelter. In the Calais Passenger Terminal helmet lockers are available at the entrance – so you can take a break with your hands free! Motorcycling on the Continent with Eurotunnel Le Shuttle.
Validate your Tax Free shopping forms for items you have purchased in France at the 6 automatic kiosks in the Passenger Terminal Building in Calais.
Visit the Customs Office in the Passenger Terminal Building in Calais for Customs Operations and to validate your Tax Free shopping forms for items you have purchased in the European Union.
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