Due to reinforced Security and Border checks which may cause a delay to check-in at our Folkestone terminal, please have passports/ID cards to hand and open at the photo page from when you check-in until you have boarded the train.
Following reinforced security checks and to assure your safety by avoiding traffic queues back to the motorway, it is likely that there will be a short diversion to our pre check-in Waiting Area from now until early July. It is very important that you still plan to arrive at check-in at your pre-advised check-in time (according to your booked departure time), as any queue to check-in will be taken into account. Please have your passports or ID cards to hand and open at photo page before arriving at Border Controls.Flexiplus customers should ensure booking confirmation is to hand in either paper or electronic form so that you can proceed directly to check-in when you arrive.
We are now carrying out exit checks at our Folkestone terminal on behalf of the UK government, so to speed up your journey, make sure you add your passenger information to all your Folkestone to Calais bookings before you travel.
If you do not supply your passenger information in advance of travelling, you may be stopped at check-in and asked to add your API to your booking before continuing on your journey.
Add your API now