Latest travel information

Adverse Weather or Road Conditions

Please ensure you allow enough time for your journey if weather or road conditions are likely to affect the time of your arrival at the Eurotunnel terminal.

Some advice before you set off on your journey

• Clear any snow and ice from your roof, wheel arches, windows, lights and number plates before setting off.
• Make sure your winter driving kit is in the car and includes a fully charged mobile phone – please do not use whilst driving.
• Bring extra food and drinks just in case you get delayed on route to our terminal
• Don't forget to ensure you have a first aid kit plus any personal medication too!
• Pack additional entertainment for the children and snacks and water for your pets

Customers with high vehicles/roof boxes

To avoid over-extended waiting times, customers must advise Eurotunnel Le Shuttle in advance if they are planning to travel with a vehicle higher than 1.85 metres (including roof boxes). We do NOT charge an additional fee for high vehicles or vehicles fitted with a roof box, however we do require prior notice so that we can allocate them correctly. Please call the Contact Centre on +44 (0) 8443 35 35 35. Customers who notified us at the time of booking are not required to notify us again.

French driving laws

From 1 October 2008, all vehicles driven in France, including vehicles registered outside of France, MUST have one Hi-Viz reflective jacket and one warning triangle in their vehicle. The reflective jacket has to conform to EU standard and must be inside the car – not in the boot. On the spot fines varying between €90 and €135 will apply.

Be prepared for driving abroad. Call into the AA travelshop in our Folkestone Passenger Terminal Building.

Useful contact details