• About my journey


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    Arrive at Eurotunnel and check-in

    From the UK Eurotunnel is easily reached via the M25 and M20 . Come off at Junction 11a straight to our Check-in booths. Please check in at least 30 mins and no more than 2 hours before your booked departure time.

     

    Collect your departure hanger

    You will need your booking reference number and the credit/debit card used at the time of booking.

     

    Visit our Passenger Terminal

    Once through Check-in and passport, visit our Passenger Terminal Building for a spot of shopping at W H Smith or a refreshment stop at Burger King. Please ensure your hanger is visible at all times whilst on the terminal site.

     

    Have your passport ready

    Drive straight through to the British and French frontier controls where your passport, vehicle and official documentation will be checked.

     

    Drive on

    Boarding will commence approximately 25 minutes before your departure time. Check the customer information screens and listen out for service announcements. Follow the green arrows to your allocated slip lane. You'll be on your way soon

     

    Drive off

    Boarding is simple and safe - you will be directed to your carriage by our friendly staff. You stay with your vehicle throughout the journey in bright, air-conditioned carriages. Sit back and relax, or get out and stretch your legs. In 35 minutes simply drive off at the end of the crossing and be on your way.

     
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    Arrive at Eurotunnel and check-in

    From France Eurotunnel is easily reached via the A16 motorway . Come off at Junction 42 and follow "Tunnel sous la Manche" straight to our Check-in booths. Please check in at least 30 mins and no more than 2 hours before your booked departure time.

     

    Collect your departure hanger

    You will need your booking reference number and the credit/debit card used at the time of booking.

     

    Visit our Passenger Terminal

    Once through Check-in and passport, visit our Passenger Terminal Building for a spot of shopping at W H Smith or a refreshment stop at Burger King. Please ensure your hanger is visible at all times whilst on the terminal site.

     

    Have your passport ready

    Drive straight through to the British and French frontier controls where your passport, vehicle and official documentation will be checked.

     

    Drive on

    Boarding will commence approximately 25 minutes before your departure time. Check the customer information screens and listen out for service announcements. Follow the green arrows to your allocated slip lane. You'll be on your way soon

     

    Drive off

    Boarding is simple and safe - you will be directed to your carriage by our friendly staff. You stay with your vehicle throughout the journey in bright, air-conditioned carriages. Sit back and relax, or get out and stretch your legs. In 35 minutes simply drive off at the end of the crossing and be on your way.

     
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