Hassle free check-in
Please note that when using your credit card at Self Check-In, your card will NOT be debited. It is used for identification purposes only.
How does it work?
Providing you have made a booking in advance of travel, proceed to the Self Check-In lanes signposted by the Self Check-in pictogram and look out for our kiosks situated before the main booths.
- If you have booked directly with Eurotunnel Le Shuttle by Internet or telephone, simply insert the payment card used to make your booking in the kiosk and follow the instructions displayed on the touch screen to obtain your hanger. Your card will NOT be debited. It is used for identification purposes only.
- If you have used any other method of payment, or have booked through a travel agent, a tour operator or via a corporate account, simply key-in the eight digit booking reference number and follow the instructions displayed on the touch screen to obtain your hanger.
- Once your hanger is printed, you can proceed to our Passenger Terminal Building for some last minute shopping or, if your letter corresponds to the next departure, go straight to the allocation lanes.
The process is exactly the same for your return journey. It really couldn't be easier!
Proceed to the Self Check-In lanes and simply follow the instructions described above to obtain your hanger. Once your hanger is printed, follow the disabled route as usual. Further information on travelling with Eurotunnel Le Shuttle can be found in our Reduced Mobility Users section.
If you encounter any problems during your transaction, don't worry, help is at hand. Just press the button next to the screen and one of our agents will assist you. If you have not made an advance booking, please proceed to the manual Check-In lanes where our agents will be pleased to provide you with your departure hanger.
- Please note that when using your credit card at Self Check-In, your card will NOT be debited. It is used for identification purposes only.