For latest advice when travelling in the Calais area please visit the Foreign and Commonwealth website at www.gov.uk/foreign-travel-advice/france
There are roadworks in place on the A16 between junctions 41 and 43 in both directions during December to improve lighting.
Please take extra care when driving through our Calais terminal as works are in place to improve existing facilities. Please follow all signage and observe speed limits at all times
Vehicle now over 6 foot or taking roofbox or bikes on top?If you didn't indicate this at time of booking you must call our Contact Centre on 08443 35 35 35* to check whether we're able to allocate the correct space on your reserved crossing.Passport and documentationWhilst we work closely with the Border Authorities in the UK and France, we are not responsible for their controls and checks. For a speedy and smooth flow: Have all passports/ID cards to hand, removed from wallets and open at photo page from check-in until you are onboard the train.Arrival and check-in timesPlan to check-in at least 30 minutes but no more than 2 hours before your booked departure time. If it's a busy day and unlikely we'll be able to accommodate you on an earlier or later departure.Travel HangersDisplay your travel hanger at all times, from check-in to disembarkation at your destination.
We are now carrying out exit checks at our Folkestone terminal on behalf of the UK government, so to speed up your journey, make sure you add your passenger information to all your Folkestone to Calais bookings before you travel.
If you do not supply your passenger information in advance of travelling, you may be stopped at check-in and asked to add your API to your booking before continuing on your journey.
Add your API now