• Travelling Flexiplus this summer

  • You’re travelling during the period that our new and exciting Flexiplus lounges are being commissioned.  The new UK lounge will be open for your enjoyment in the New Year, whilst the lounge in France will be open and both lounges will be offering only light refreshments from 15 July, 06:00 – 22:00 (local times).  

    We know how important your direct, priority route to boarding is, so if you wish to proceed to the next available Shuttle please do so. However if you’d like to visit our terminal buildings for some complimentary refreshments please follow these directions:  

    • Proceed to check-in as usual.
    • After check-in, if you do not wish to proceed directly to boarding, follow signs to the Victor Hugo Terminal building.
    • Remove your hanger from your vehicle and take this with you to the Customer Service & Ticket Desk inside the Victor Hugo Terminal building.
    • Hand your hanger over to the Customer Relations Officer to claim one Complimentary Refreshment Voucher for each person in your vehicle. Please ensure your hanger is returned. Each voucher can be redeemed for one food item and one drink per person (excludes alcohol). Each voucher can only be redeemed in one outlet.
    • Proceed to check-in and Border Controls as usual.
    • Once you have cleared Border Controls, if you do not wish to proceed directly to boarding, follow signs towards the Charles Dickens Terminal building.
    • Remove your hanger from your vehicle and take this with you to the Information Desk inside the Charles Dickens Terminal building.
    • Hand your hanger over to the Customer Relations Officer to claim one Complimentary Refreshment Voucher for each person in your vehicle. Please ensure your hanger is returned. Each voucher can be redeemed for one food item and one drink per person (excludes alcohol). Each voucher can only be redeemed in one outlet.
  • Lounge opening times are 06:00 and 22:00 (local time). On selected dates, the lounges will also be open overnight.
    View selected overnight opening dates
    UK loungeFrench lounge

    21st July – 22nd July

    12th August – 13th August

    28th July – 29th July

    19th August – 20th August

    4th August – 5th August

    26th August – 27th August

    11th August – 12th August

    27th August – 28th August

    18th August – 19th August

    2nd September – 3rd September

    25th August – 26th August

     
  • *If you are gluten free, we invite you to use the Terminal buildings to grab your complimentary refreshments.